Attended Series Guidelines

3 important questions on Attended Series Guidelines

When changing any item in the functionality window for just one date in a series, you should use __________.

Create conference from Occurrence

When utilizing create conference from occurrence, these instructions should be added in the Operator Greeting and Verification field of the duplicated call.

Callers may reference cc#XXXXXXX

When making a change to just one date in a series, name a situation where create conference from occurrence should not be used.

Changing the date and/or time

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