Group and technology

2 important questions on Group and technology

Face-to-face versus computer-mediated communication

Media richness
General
  • +:  Use of tools
  • -: Typing is slower than speaking

Anonymity
  • +: No evaluation apprehension
  • -: Social loafing, loss of status cues

Parallel acces
  • +: Less production blocking, equal participation
  • -: Less attention to others, information overload

Norms à Increase or reduce?

What are the problems in virtual teams?

  • Development of common ground
  • Trust
  • Difficulties with monitoring and control

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