Individuals and groups - organisational conflict

4 important questions on Individuals and groups - organisational conflict

What is an organisational conflict

If individual employees or groups of employees are unable to reach their own objectives

What are the 5 ways to deal with a conflict

1. Adapt
2. Avoid
3. Fight
4. Collaborate
5. Negotiate

What are the types of an organisational conflict

1. Interpersonal conflict
2. Conflict within groups
3. Conflict between groups
4. Conflict between organizational units
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What are the sources of an  organizational conflict

1. Irreconcilable purposes and time frames
2. overlapping responsibilities
3. Task dependence
4. Different assessment and reward systems
5. Scarce resources
6. Different status

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