Summary: Hotel Oranisation
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1 Hotel organisation
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1.1 Types of tourism demand
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Actual number if persons who are traveling
Effective or actual demand -
Part of the population who do not travel for some reason. (will travel if they experience a change in circumstances)
Supressed demand -
Demand is postponed.Lack of accommodation capacity, weather conditions, natural disasterWill convert in actual demand.
Deferred demand (uitgesteld) -
People who do not wish to travelPeople who are unable to travel
No demand -
Demand side of tourism
- not time related
- personal
- related to feelings and outcome
- unlimited
e.g. Enjoying , relaxing, hospitality, experiences -
Supply side of tourism
· Accommodation sector + restaurant
· Transport sector – at or to the destination
· Attractions – everything that attracts to go to a destination (meetings, sights, hiking)
· Intermediaries and travel distribution sector
(booking centers tour operators)
· Public sector – government can stimulate or stop travel
(cleaning beaches, museum) -
Defenition Tourism UNWTO
Theactivities ofpersons traveling to and staying in a place outside their usual environment for more than one night (not more than 1 year)
For reasons ofleisure , business or personaldevelopment -
1.2 Global tourism trend and forecast
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When/How did tourism started?
In1950
· Paid twice forHolidays
·Holidays pay
· Free days
Major conditions
· Time
· Money -
1.3 Economic importance of tourism
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Why is tourism economic important?
It brings 9% of the GDP
1/11 jobs are related to tourism. -
GDP = Gross Domestic Product
The total value of goods and servicesproduced in a country in aspecific time period
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