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The changing roles of personnel managers; old ambiguities, new uncertainties -- Caldwell, 2003

10 important questions on The changing roles of personnel managers; old ambiguities, new uncertainties -- Caldwell, 2003

To explore the emerging impact of workplace change and HRM on the changing roles of personnel maanger, Storeypropesed a new typology that differentiated four personnel roles on the based of the two dimensions: intervention vs non-intervention and strategy vs tactical. What does the advisors role entail? (Caldwell, 2003)

Advisors assume a facilitating role, acting as internal consultants offering expertise and advise line management, while operating in an essentially non-interventionist manner

What does the role of handmaidens entail? (Caldwell, 2003)

Handmaidens provide specific services at the behest of line management, their attendant role was essentially reactive and non-interventionist

What does the role of regulators entail? (Caldwell, 2003)

Regulators are interventionists involved in the traditional and essentially tactical role of formulating promulgating and monitoring the observance of employment rules and industrial relation policy. These were managers of discontent, seeking order through temporary, tactical truces with organised labour

What does the role of a changemaker entail? (Caldwell, 2003)

Changemakers are interventionists with a strategic agenda focused on both the hard realities of business performance and the softer HR interventions designed to enhance employee commitment and motivation

Another four role types have been defined by Ulrich, what does the strategic partner do? (Caldwell, 2003)

The strategic partner helps to successfully execute business strategy and meet customer needs

Another four role types have been defined by Ulrich, what does the administrative expert do? (Caldwell, 2003)

The administrative expert constantly improves organisational efficiency by reengineering the HR function and other work processes

Another four role types have been defined by Ulrich, what do the change agents do? (Caldwell, 2003)

The change agents deliver organisational transformation and culture change

Ulrich's synthetic model for role reintervention seriously underplays the issues of role ambiguity and role conflict. The issues of role conflict will form an important issue in discussing how role change affects Storey's four role types and Ulrich's prescriptive model. At least four areas of role conflict can be identified. What is meant with the inter-role conflict? (Caldwell, 2003)

This conflict arises when the performance or execution of one or more roles comes into conflict with that of others, causing discrepancies in performance, competing demands and potential role overload.

What is meant with intra-role conflict? (Caldwell, 2003)

This conflict emerges from divergent expectations or incompatible performance criteria in performing a single role

What is meant with value-role conflict? (Caldwell, 2003)

This conflict emerges when the personal or professional values of a role incumbent are incompatible with the performance of a specific role or task

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HR Devolution

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The changing roles of personnel managers; old ambiguities, new uncertainties -- Caldwell, 2003

10 important questions on The changing roles of personnel managers; old ambiguities, new uncertainties -- Caldwell, 2003

What does the role of handmaidens entail? (Caldwell, 2003)

What does the role of regulators entail? (Caldwell, 2003)

What does the role of a changemaker entail? (Caldwell, 2003)

Another four role types have been defined by Ulrich, what does the strategic partner do? (Caldwell, 2003)

Another four role types have been defined by Ulrich, what does the administrative expert do? (Caldwell, 2003)

Another four role types have been defined by Ulrich, what do the change agents do? (Caldwell, 2003)

What is meant with intra-role conflict? (Caldwell, 2003)

What is meant with value-role conflict? (Caldwell, 2003)

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