Building Credible Human Capital Analytics for Organisational Competitive Advantage

14 important questions on Building Credible Human Capital Analytics for Organisational Competitive Advantage

What is the capability gap?

The difference between average readiness and importance ratings for HR and people analytics. These capabilities are best built internally, but knowledge is lacking

What are the 3 dimensions of HCA?

1.  Data quality
2. Analytical competencies
3. Strategic ability to act

What are analytical competencies/ analytical literacy?

Refer to the analytics team's ability to:
1. Understand that business logic drives measurement (ask the right questions before collecting data)
2. Think in and build causal models
3. Understand new modes of analyses
4. Communication skills and tell a compelling story
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What is an organisational capability?

A high-level routine that presents top management with a set of decision options for producing significant outputs of a particular type

What 3 aspects should the development of HCA at an individual level require?

1. Having committed individuals to ensure flawless data organisation
2. Acquiring and developing analysts with needed KSAs
3. Encouraging boundary-spanning behaviour outside the HCA team

What 3 aspects should the development of HCA at the processes level require?

1. Building systems and establishing workflows to continuously support data quality
2. Linking the results of analytics projects with existing organisational processes
3. Encouraging experimentation and enabling follow-up actions via HRBPs

What 3 aspects should development at the structure level require?

1. Continuous investments in formal, centralised coordination of data collection and organisation
2. Creating a culture of inquiry and a habit of making evidence-based decisions
3. Equipping top management with tools for action, which should be linked to current and future strategy discussions

What are the 6 steps in the model for better analytics?

1. Ask the right question
2. Build a theory of the business
3. Collect evidence
4. Analyse
5. Visualise and tell a story
6. Implement and evaluate

What are the 4 types of evidence in evidence-based solutions?

1. Scientific evidence
2. Experiential evidence (own knowledge)
3. Organisational values and stakeholders' concerns
4. Organisational evidence (benchmarking and reports, etc.)

What are the 3 levels of analytics?

1. Descriptive (describe relationships and current/historical data trends)
2. Predictive (using current/historical facts to make inferences about the future)
3. Prescriptive (predict outcomes, provide decision options and show alternative business impacts)

What is the PICOC model?

A model that concerns itself with asking the right question in better analytics.
Population (who?)
Intervention (what/how?)
Comparison (compared to what?)
Outcome (what are you trying to accomplish/improve?)
Context (in what kind of circumstances/organisation?)

What 3 factors are crucial to team productivity?

1. Energy (number and nature of exchanges within the team, are they verbal or non-verbal)
2. Engagement (distribution of energy among team, evenly distribution should be strived for and always high)
3. Exploration (communication outside team, bringing knowledge back)

When can machine learning be implemented without danger?

1. When the task is performed regularly and doesn't need much creative thought
2. If 100 people asked the same question and agreed on the answer
3. If the task has been performed over time, and you have an idea of what success looks like
4. If the risk of a wrong answer is not extremely high

What are the 3 phases of strategic HRM?

1. HR philosophy (organisation's view of certain questions)
2. HR strategy (reflects the principles from the philosophy
3. HR practices (specific management processes)

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