Selecting Employees and Placing Them in Jobs

26 important questions on Selecting Employees and Placing Them in Jobs

What is personnel selection?

The process by which companies decide who will (not) be allowed into the organisation

What is the general personnel selection process?

1. Screening applicants and resumes
2. Testing and reviewing work samples
3. Interviewing candidates
4. Checking references and background
5. Selecting candidate

What is an applicant-tracking system?

System that reviews electronically submitted resumes, and matches them against company selection criteria
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What are the 5 standards for personnel selection methods?

1. Reliability
2. Validity
3. Generalisability
4. High utility
5. Legality

What are the 2 types of criterion validity?

1. Predictive validity - look at test scores and future performance
2. Concurrent validity - testing current workers and look if it matches job performance

What is practical value/ utility?

The degree to which info provided by selection methods enhances selecting personnel in real organisations. Methods that provide an economic value greater than the cost of using them, have utility

What does the Civil Rights Act of 1991 entail?

Protects individuals from discrimination and reverse discrimination.

What does the Equal Employment Opportunity Law entail?

Affects kinds of info an organisation may gather on application forms and interviews. May not ask questions regarding a person's protected status

What does the Americans with Disabilities act entail?

Companies should make reasonable adjustments to accommodate disabled individuals. Pre-employment questions may not investigate disabilities, but must focus on job performance. Additionally, no physical tests may be conducted that reveal psychological/physical disabilities.

What does the Fair Credit Reporting act entail?

Requires consent from candidate before using 3rd party to check credit history

What does the Immigration Reform and Control act entail?

Requires employers to verify and maintain records on applicants' legal rights to work in the US

What are the advantages and disadvantages of a resumé?

Dis:
Applicant can highlight info in a biased manner

Ad:
Inexpensive, gives opportunity to highlight accomplishments (not always possible in an application form)

What are the 2 types of employment tests?

1. Aptitude tests (how well a person can learn or acquire skills)
2. Achievement tests (measure a person's existing knowledge)

What are cognitive ability tests?

Tests designed to measure mental abilities such as verbal skills, quantitative skills, and reasoning ability

What is a work-sample test?

Test that simulates job situations and observes how applicant performs in certain situation

What are the advantages and disadvantages of work-sample tests?

Pro:
High validity
High speciality

Con:
Expensive
Low generalisability

What are the general rules when administering drug tests?

1. Administer systematically and to all employees
2. Use drug testing for jobs that include safety hazards
3. Have full report sent to applicant and how to appeal results
4. Respects applicants privacy by having non-intrusive environment and keeping results confidential

What are the 4 types of interview techniques?

1. Non-directive interview
2. Structured interview
3. Situational interview
4. Behaviour description interview

What is a non-directive interview?

Open-ended questions about aspects of the person, interviewer has great discretion in choosing questions

What is a structured interview?

Established set of questions related to the job requirements and which cover relevant knowledge. More valid and reliable than non-directive

What is a behaviour description interview?

Structured interview that asks applicant to describe how she handled type of situation in the past. High validity.

What are the advantages of panel interviews?

1. Reduces bias
2. Beneficial to organisations using teamwork

What are the advantages and disadvantages of interviewing as a selection method?

Pro:
1. Give insights into applicant's personalities
2. Valid when focusing on job knowledge and skills
3. Provide means to check accuracy of info in resumé

Con:
1. Can be unreliable
2. Low in validity
3. Biased against different groups
4. Costly and time-consuming
5. Subjective

How can subjectivity be overcome in interviewing?

1. Training interviewers
2. Using more than 1 interviewer
3. Using structured questions and structured note-taking

What are the 2 selection decision models?

1. Multiple-hurdle method (gradually narrow pool of candidates)
2. Compensatory model (all candidates through all stages and select the best)

What are the 3 methods most used to select applicants?

1. Competency-based interview
2. Interviews following contents of CV/application
3. Tests for specific skills

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