Training Employees

20 important questions on Training Employees

What are the 5 steps of the instructional design process?

1. Assess the needs for training
2. Ensure employees' readiness for training
3. Plan the training
4. Implement the training program (principles of learning to ensure that trained skills are transferred to the job)
5. Evaluate the results of training

What 3 things are analysed in the organisational training analysis?

The training needs in light of the:
1. Firm strategy
2. Resources available
3. Management's support

What 3 things are analysed for a needs assessment?

1. The organisation
2. Person
3. Task
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What constitutes readiness for training?

The combination of employee characteristics and a positive work environment that provide them with the desire, energy, and focus necessary to learn from training

What are the 2 characteristics of the work environment that affect readiness for training?

1. Situational constraints
2. Social support

What are the 3 main characteristics of effective training methods?

1. Include a statement of what an employee is expected to do, the acceptable quality level and conditions under which the employee is to apply what they learned
2. Include measurable performance standards
3. Identify the resources needed to achieve desired performance/outcome

What are the 3 categories of training methods?

1. Presentation methods - trainees are passive recipients of info
2. Hands-on methods - actively involve learning and trying out new skill
3. Group-building methods - help team-working

What are the 3 forms of presentation training?

1. Instructor-led classroom instructions
2. Audiovisual training - independently working employees with course material
3. Computer-based training

What are the 4 hands-on training methods?

1. On-the-job training
2. Simulation
3. Business games and case studies
4. Behaviour modelling (training session in which participants watch others demonstrate good behaviour and then practice themselves)

What 6 things should be present in order for OJT to be effective?

1. Policy statement with objective of OJT and support for it
2. Organisation should specify who is accountable for conducting it
3. Similar OJT practices in the industry should be reviewed
4. Managers and peers should be trained in OJT principles
5. OJT conducting employees should have access to training materials
6. Basic skills in employees should be assessed before OJT

What are the 2 forms of OJT?

1. Apprenticeship (both OJT training and classroom training, often a few years)
2. Internships

What are the 3 forms of group-building training methods?

1. Experiential programs
2. Team training
3. Action learning (team gets an actual problem and works on solution and carrying it out)

What are the 3 forms of team training?

1. Cross-training (members practice each others skills so they can step in for each other)
2. Coordination training (how to share info and decisions to obtain best firm performance)
3. Team leader training (training in skills necessary for team leadership)

What 3 factors influence the transfer of training?

1. Social support
2. Technical support
3. Self-management

What are the 4 steps of effective onboarding?

1. Compliance - understand company policies
2. Clarification - understand job and performance expectations
3. Culture - company values, etc.
4. Connection - understand/develop working and interpersonal relations

What are the 3 predictors of the effect of training?

1. Individual characteristics (high cognitive abilities, motivation, etc.)
2. Create work environment/social context to ease training transfer
3. Trainee's reactions to training

What is Kirkpatrick's four factor model?

Training evaluation method that looks at the following criteria:
1. Reaction (affective and attitudinal responses)
2. Learning (extent of learning, knowledge tests, etc.)
3. Behaviour (how has behaviour changed)
4. Results (focus on utility of the organisation)

What are the 3 training evaluation methods?

1. Post-test only design (survey after training)
2. Pre-post design (survey before and after training)
3. Pre-post controlled design (same as pre-post but with control group)

What are the 3 personal facets necessary for entrepreneurial success according to the personal initiative theory?

1. Self-starting behaviour
2. Future orientation
3. Overcoming barriers

What are the 4 phases of the action regulation theory?

1. Goal setting
2. Information collection and prognosis
3. Plan and execution
4. Feedback

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