Processes and People
3 important questions on Processes and People
What is Business Process Management systems
A generic software system that is driven by explicit process designs to enact and manage operational business processes.
BPMS is om prossen uit te voeren en te managen. Dit gaat om algemene processen. Die configureer je dan om daar bepaalde processen in te stoppen.
BPMS is om prossen uit te voeren en te managen. Dit gaat om algemene processen. Die configureer je dan om daar bepaalde processen in te stoppen.
What are the BPR heuristics?
•Organize around outcomes, nottasks.
•Have those who use the outcomes of the process perform theprocess.
•Subsume information-processing work into the real work that produces theinformation.
•Treat geographically dispersed resources as though they were centralized..
•Link parallel activities instead of integrating theirresults.
•Put the decision points where the work is performed, and build controls into theprocess.
•Capture information once, at thesource.
What are the BPR issues volgens Maleao, Pidd
•Novel vs established
•Radical vs incremental
•Broad (cross-functional) vsnarrow
•IT-led vs IT-enabled
•Mechanistic vsholistic
•Top-down vsbottom-up
•Inspiration vs methodology
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