The strategic use of information systems; Strategic information systems planning
12 important questions on The strategic use of information systems; Strategic information systems planning
What is strategic alignment?
What are the six key IS decisions (managers must be involved in?)
- How much should we spend on it; role of IS in the organization
- Which business process should receive the it dollars; which business processes are most important
- Which it capabilities need to be company wide; cost/benefits of standardization and flexibility
- How good does our IT need to be; make decisions about the degree of service they NEED and are willing to pay for
- What security and privacy risks will we accept; make good decisions
- Whom do we blame if an IT initiative fails?; clearly identify and assign responsibility for IS projects
What is strategic IS planning?
Main objective: Define how the firm plans to use and manage IS resources to fulfil its strategic objectives
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What are th e advantages of the IS planning process?
- plans enable communication; shared view
- Plans enable unity of purpose; specify the objectives and have clear responsibilities which are agreed upon
- Plans simplify decision making over time; Create a context for decision making
What is the strategic IS planning process?
- Strategic business planning; mission and vision, future directions (BSC)
- Information systems assessment; what do we have (IS) and how well does that fit our needs?
- IS vision; An articulation of the ideal states for IS and the available resources
- IS guidelines: set of statements; how the firm should use it technical and organization resources
- Strategic initiatives; long term proposals to identify new system, new projects or directions for the IS function
What is the CSF method?
The CSF's ensure that the planning team is able to prioritize
The CSF focus on business objectives not on IS
What is the strategic impact grid?
It is about two dimensions:
- current need for reliable IS
- future need for new Is functionalities
Current need; focusses on day to day operations and functionality of existing systems
Future need; the strategic role new It capabilities play
What are factors affecting grid selection if we look at reliable is?
What are the factors affecting grid selection if we look at new IS?
What are information systems guidelines?
Purpose
- communication; coordinating and align the statements
- Establish responsibility
- Guide future decision making
What are technical IS guidelines?
hardware and software
Networking services
Storage and protection
DO NOT specify vendor, particular platforms or applications since the guidelines are relatively general
What are organizational IS guidelines?
HRM
Organization of IS function
Reporting and hierarchial structures
Focus on;
IT governance
Outsourcing and vendors relationship
HRM decions
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