Werkplek - Tekstboek
15 important questions on Werkplek - Tekstboek
Which kinds of withdrawal behaviors are there?
2. Lateness
3. Turnover (quitting the job): job satisfaction leads to the intention to quit, which leads to turnover. The relation between intention to quit and turnover is moderated by the unemployment rate (availability of alternatives).
What is Counterproductive Work Behavior (CWB)?
What is occupational health psychology (OHP)?
- Higher grades + faster learning
- Never study anything twice
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What is The Universal Precautions?
What is carpal tunnel syndrome?
How can MSD be reduced?
2. Frequent rest breaks.
What is 'the sick building phenomenon'?
What are the four types of workplace violence?
2. Violence by clients, customers or patients of the organization
3. Performed by other employees.
4. Relationship
What are the three types of schedules I/O psychologists are interested in?
2. Long work shifts
3. Flextime
What is a job stressor?
What is a job strain?
1. Psychological reactions
2. Physical reactions
3. Behavioral reactions
What are the steps in the job stress proces?
2. Perception (employee sees fire)
3. Appraisal (employee appraises fire as threatning)
4. Short-term strain (employee experiences fear and nausea and jumps out window)
5. Long-term strain (employee develops PTSS)
What are five common employee strains?
2. Workload: quantitative is the amount of work, qualitative is the difficulty
3. Social stressors (bullying/mobbing starts with incivility)
4. Organizational politics
5. Control (machine-paced work)
What components measures the Maslach Burnout Inventory (MBI)?
2. Depersonalization
3. Reduced personal accomplishments
How can burn out be reduced?
2. Provide emotional support
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
