Managing across boarders

7 important questions on Managing across boarders

How can you create a knowledge-sharing culture within global virtual teams, according to Zakaria et al. (2004).

This rests on the existence (and maintenance) of intra-team respect, mutual trust, reciprocity and positive individual and group relationships. Which is all about overcoming cross-cultural challenge; maximizing global virtual team performance and developing a knowledge-sharing culture.

How can you develop intercultural communication competence, according to Zakaria et al. (2004), who talk about global virtual teams?

What may or may not have been considered at any early point in the process is whether individual team members have had any prior experience working across borders (virtually or otherwise), whether members have any cross-cultural competency, or whether selected members are even willing to gain such competency. Communication cross-culturally is a prerequisite to successful collaboration and is as important as the team’s technological competency and skill. To gain this competency a global team, individually and collectively, must develop a global mindset (open-minded toward each other). Therefore, training is needed.

Which four 'well-established' structural constructs describe the nature of the collaborative relationships among globally dispersed R&D units, according to Persaud (2005)?

The nature of the collaborative relationships among globally dispersed R&D units is evaluated in the context of four well-established structural constructs:
 Autonomy,
 Formalization,
 Socialization, and
 Communication.
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How do Persaud (2005) define the synergistic innovative capability?

Synergistic innovative capability is defined as a higher-order ability to accumulate and deploy new knowledge or to recombine existing knowledge to create new innovations more effectively and efficiently due to collaboration among globally dispersed R&D units. The results indicate that synergistic innovative capability has four distinct dimensions uniquely related to the structural variables defining the nature of collaborative relationships among globally dispersed R&D units; labeled:
  •  Strategic R&D synergy,
  •  Managerial and operational synergy,
  •  Knowledge management synergy, and
  •  Innovative proficiency synergy.

What are the research and managerical implications that came out of Persuad (2005) results?

A key finding of this study is that synergistic innovative capability is a multidimensional construct uniquely related to the coordination structures employed to manage the global R&D organization of the MNC. Harnessing globally distributed scientific and technological knowledge (knowledge management synergy) is significantly enhanced through dense social interactions among global R&D units, frequent communications among subsidiary R&D units, and frequent electronic communications with HQ.

What is information processing theory (powerpoint)?





  • ›The tasks of organizational subunits vary in their degree of uncertainty
  • ›  As work related uncertainty increases, so does the need for increased amounts of information, and thus the need for increased information processing capacity

  • ›  Different organizational structures have different capacities for effective information processing
  • ›  Organizations will be more effective when there is a fit between information processing requirements facing the organization and information processing capacity of the organization’s structure

What are information systems (Wikipedia and Powerpoint)?

An information system is any organized system for the collection, organization, storage and communication of information. More specifically, it is the study of complementary networks of that people and organizations use to collect, filter, process, create and distribute data.

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