The innovation process

14 important questions on The innovation process

What is this 'difference in kind' what Downes & Nunes (2009) talk about in their article: 'Big-Bang Disruption - A new kind of innovator can wipe out incumbents in a flash'.

The first key to 'survival' is understanding that big-bang disruptions differ from more-traditional innovations not just in degree but also in kind. Besides being cheaper than established offerings, they're also more inventive and better integrated with other products and services (apps don’t replace cars, but IT may replace regular cars with self-driving cars).

Look at the picture and understand it (from Downes & Nunes (2009))

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What are radical and incremental innovations, according to Varadarajan (2009)?

Radical innovations refer to innovations that are new to the firm, market, and industry; which incorporate a substantially different and new technology; and which provide substantially higher customer benefits relative to current products in the industry.
Incremental innovations refer to improvements in a firm’s existing product offerings that better satisfy the needs of its current and potential users.
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What is defined by the 'flexible process' a Next-Generation Stage-Gate perspective, according to Cooper (2008).

No activity or deliverable is mandatory: Stage-Gate is a guide that suggests best practices, recommended activities, and likely deliverables. At these gates, the gatekeepers commit the necessary resources and, in so doing, approve the go-forward plan— but note that it is the project team’s plan, not simply a mechanistic implementation of a standardized process. Another facet of flexibility is simultaneous execution. The decision to overlap activities and stages is a calculated risk, but the risk must be calculated. That is, the cost of delay must be weighed against the cost and probability of being wrong.

What is defined by ''an adaptable process' a Next-Generation Stage-Gate perspective, according to Cooper (2008).

The concept of spiral or agile development is built in, allowing pro-ject teams to move rapidly to a finalize product design through a series of ‘‘build-test-feedback-and-revise’’ iterations (VoC = Voice of Customer). At the second loop the product does not work, but interest, liking, preference, and purchase intent are established even before the project is a formal development project, due to a presentation, etc.

What is an 'Open Systen' one of thethe Next-generation Stage-Gate systems, according to Cooper (2008)?

Stage-Gate has also been modified to accommodate open innovation. Best performers have reinvented their NPD process to handle the flow of ideas, intellectual property (IP), technology, and even totally developed products into the company from external sources and also the flow outward. In open innovation, companies look inside out and outside in and across all three aspects of the innovation process: ideation, development, and commercialization. In doing so, much more value is created and realized throughout the process.

What are the four general idea generation style techniques? (powerpoint)

Visioning –imagining an ideal future, guided by long-term goals


Exploring –questioning assumptions, discover new possibilities


Modifying- refining, improving what has already been done
Experimenting - combining new ideas and testing them

How do you test a prototype of a product (powerpoint)?

Alpha-test

–technical test, performed by the manufacturer
–copying user situations as carefully as possiblein the laboratory
–test whether the product meets the specifications

Beta-test

–market test, performed by potential customers
–test whether the product functions in real-life situations
–often used for promotion

Gamma test

–market test for a longer period
–test durability of the products

How do ideas transfer to concepts?


•Detailed list of specifications
•Blueprints, drawings
•Three-dimensional images, models
•Can be drawings or computer-generated images or physical mockups

What is a 'test market' (powerpoint)?

Controlled and limited selling of the new product

–in a specific city (such as Apeldoorn or Breda)
–in a specific channel (such as gas stations)

Objective is to test the complete marketing mix

–product
–channels
–communication messages and media
–pricing
–promotional activities

Usually not suitable for B2B products

–too complex
–too expensive

What is a 'market launch' (powerpoint)?

Market launch is the last stage of theinnovationprocess


Usually, theinnovationthat is launched is different fromtheoriginalidea...


Market launch is clearly a marketing activity, but willonlybesuccessfulif marketing was involvedduringthewholedevelopmentprocess!


Two types of launchdecisions

–strategiclaunchdecisions
–tacticallaunchdecisions

What are 'strategic launch decisions' (powerpoint)?

Taken relatively early in the development process
Concern why/what/when/where questions

–launch objective (expand product range, increase market penetration, create entry barriers)
–newness of product (completely new, modification)
–timing (pioneer or follower, all at once or phased)
–choice of target market (mass market, niche market)

Decisions depend on:

–newness of the product
–experience with the market and current market position
–degree of competition and expected reactions
–available resources

What are 'tactic launch decisions' (powerpoint)?

Taken relatively late in the development process


Concern how questions related to

–product (branding, depth of product range, packaging)
–distribution (channel selection, distribution intensity, delivery conditions)
–price (skimming or penetration pricing?, discounts)
–communication (budget, instruments, push or pull?)

What are some reasons to announce new products?

1. Creatingexcitement
2. Convincing potential buyers to postpone their purchase
3. Allowing buyers to get ready for the purchase (e.g. by saving money or making    required investments)
4. Encourage suppliers to develop new components
5. Encouraging complementors to develop products
6. Preparing the distribution channels
7. Scaring off the competition

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