Idea generation and management

24 important questions on Idea generation and management

What are the 3 measures of divergent thinking?

1. Fluency - number of ideas per time unit
2. Originality - degree of newness of the ideas
3. Flexibility - variety of the ideas

What 3 factors make people creative?

1. Expertise - the combination of technical, procedural and intellectual knowledge on the domain in which the person is working
2. Motivation - willingness to conduct a task that someone is doing
3. Creative thinking skills - the extent to which people are able to approach problems in an effective and imaginative manner

What are the 2 types of motivation?

1. Extrinsic - performing a task because of a reward, not necessarily because you like it
2. Intrinsic - performing a task driven by an internal desire to do it because you love it
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What are the 3 main creative thinking skills?

1. Overcoming automated thinking - not using the heuristics which you normally employ
2. Establish new relationships - looking for links between diverse information
3. Break perceptual sets - holding off on immediately solving a problem and instead looking deeper for another solution

What are the steps in the design thinking process?

1. Empathise - learn about audience of the product
2. Define - define a POV based on user needs and insights
3. Ideate - brainstorm on creative ideas and solutions
4. Prototype - create a representation of an idea to show others
5. Test - test ideas on initial audience and gather feedback

The steps can be visualised as a double-diamond, in which it goes from narrow to broad, to narrow and then back to broad and narrow

What are the 2 factors that hinder group creativity?

1. Production blocking - difficulties in listening to the ideas of others while simultaneously generating your own ideas
2. Evaluation apprehension - hesitance to bring up ideas that fall out of tone with the general direction of the group, to avoid being negatively evaluated

What is the nominal group technique?

Used to overcome evaluation apprehension and production blocking.
5 stages:
1. Facilitator welcomes the group and explains the details of the task
2. People generate ideas alone and in silence (suspending debate)
3. People share the ideas in the group
4. Discussion is held to ensure everyone sufficiently understands the ideas
5. A ranking is made of the ideas to decide on which ones will ultimately be used

What are the 5 patterns that support Systematic Inventive thinking and subsequent success of product innovations?

1. Task unification - add additional task to existing product
2. Multiplication - multiply element of existing product with required changes
3. Subtraction - breaking up product in its components, select the essential ones and remove them to assess the core product
4. Division - (moving the buttons of the tv to the remote)
5. Attribute dependency - creating/removing dependencies between product variables

What is idea management?

The systematic process that aids companies in managing the ideas generated by employees, consumers and suppliers

What are the 2 dimensions of the idea management model?

1. Driver for engagement - internal (voluntary generation of ideas) vs external (outside requirement to be creative)
2. Problem type - closed (we know that there is a problem and someone else has already specified it) vs open (person discovers a problem and develops ways to solve it)

What are the 4 types of creativity in the idea management model?

1. Expected creativity - open, external
2. Proactive creativity - open, internal
3. Responsive creativity - closed, external
4. Contributory creativity - closed, internal

What are the 3 types of idea management programs?

1. HR idea management programs - not necessarily focused on the ideas of the employees, but on providing them with an opportunity to voice them. Generally increase employee satisfaction and foster an entrepreneurial attitude in employees
2. R&D idea management programs - focuses on collecting, evaluating and developing of radical ideas generated by employees of from external sources
3. Marketing idea management programs - targeted at customers of the product rather than firm employees

What are the main challenges of idea management?

1. Difficulties in motivating employees, suppliers and customers in repeatedly generating ideas
2. Low quality of ideas

How can the challenges of idea management be overcome?

1. Don't reject ideas too often, but don't accept them too often too
2. Create a safe environment to submit ideas (no consequences)
3. Convey the impression that all ideas are evaluated in a fair fashion, so that they can learn from the feedback received
4. Provide people with successful ideas (and that then didn't come back) with motivational feedback
5. Offer guidance in meeting criteria for people whose ideas were rejected (e.g. Through a mentoring programme)
6. Work on ideas in teams to increase idea quality

What is the jobs-to-be-done theory?

States that a job to be done is related to the progress that a customer is trying to make in particular circumstance. Its elements are:
1. Solving problems - innovations should solve problems that hadn't been (adequately) solved yet
2. Creating experiences - talking to customers to understand the differences in their experiences (e.g. Carrying a wallet for only cash vs also pictures)
3. Social and emotional dimension - jobs are never just about function
4. Understanding and circumstances - circumstances of the customers

Which questions are necessary to figure out whether there are jobs to be done?

1. Do you have a job that needs to be done?
2. Where do you see non-consumption?
3. What workarounds have people invented
4. What tasks do people want to avoid?
5. What surprising uses have customers invented for existing products?

What are the problems with idea selection by panels?

1. Panel workload
2. Diversity in panel expertise
3. Panel-applicant shared location

What are advantages of asking the community for idea selection instead of a panel?

1. Lowers evaluation costs
2. Increases speed of selection
3. Reflects consumer preferences better

What are the downsides to community idea selection?

Take away from idea quality as:
1. Voters vote for friends
2. The presence of reciprocal voting (goes down if there are more ideas)
3. The more ideas are in the contest, the less votes they receive

What is the direct involvement view?

When senior management takes on an active role in the entrepreneurial process, through resource allocation and solving coordination and collaboration problems across initiatives. Argues that a reactive stance causes the idea generation to stay too close to the firm's current strategy

What is the reactive selection view?

Managers stay away from the entrepreneurial process, which can cause extra costs which are associated with generating opportunities

What is an entrepreneurial opportunity?

A project which can be classified as potentially profitable, but which has not been exploited yet

What can be said about entrepreneurship in firms?

1. High diversity is associated with high entrepreneurial opportunity formation
2. Opportunities in established firms are usually formed deep within the company hierarchy

How can diversity stimulate the entrepreneurial process?

1. Heterogeneous knowledge
2. Positioning in various networks can lead to outside knowledge
3. Different kinds of human capital can lend itself for different entrepreneurial tasks

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