Summary: Intercultural Skills For International Business Students

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  • 1 chapter 1

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  • intercultural skills are needed when (8)

    - having contacts with people from different cultures
    - buy and sell abroad
    - represent your country
    - welcome foreign visitors
    - market goods of services
    - work as an expatriate
    - getting into a joint venture
    - better integrate migrant workers
  • dimensions defining the unique human being

    - social class
    - gender
    - age
    - professional culture
    - corporate culture
    - situational culture
    - individualism culture
  • 3 chapter 3

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  • 3 mechanisms that plays a role in conversational structure

    - backchanneling 
    - turn taking
    - tolerance of silence
  • event linked time (procedural time)

    1. traditional procedural time
    2.  traditional circular time 
    3. linear, seperable time
  • 5 chapter 5

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  • precautions you have to take when you are speaking with someone with a native tongue

    1. speak slowly
    2. avoid long sentences
    3. repeat the same information multiple times
    4. avoid idiomatic expressions
  • High context communication

    indirect communication
    more words are used
  • 8 chapter 8

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  • countries where power distance is low

    people want even a lower power distance
  • 9 chapter 9

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  • negative consequences of collectivism

    - absence personal opinion 
    - absence freedom of choice
    - absence of privacy
  • positive consequences of collectivism

    - sense of protection 
    - mutual help
  • key words collectivism culture

    loyalty 
    protection
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