C. Non-quantitative research methods
22 important questions on C. Non-quantitative research methods
What are the characteristics of quantitative research?
2. Limited probing questions
3. Interview with few special skills or no interviewer at all
4. Statistical and summation analysis
5. Hardware: questionnaires, computers, print-outs, mobile devices
6. High degree of replicability
7. Descriptive/causal research
8. Training in statistics, decision models, decision support systems, computer programming and marketing research
Why is qualitative research populair?
2. Helps to understand in-depth feelings and motivations of target group
3. Can increase efficiency of quantitative research
What is the concept that describes the interaction among people in a focus group?
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Why are focus groups used more by consumer good firms than industrial firms?
What is a focus group discussion guide?
What is instant analysis?
What are the trends in focus groups?
2. Use of focus group panels (respondents participate in series of interviews on topic)
3. Using marketing professionals as respondents
What are the advantages of focus groups?
2. Group pressure leads to realistic thinking
3. Opportunity to observe customers without them knowing it
4. Faster than using other techniques
5. Results are easier to understand
What are the disadvantages of focus groups?
2. Recruiting the right respondents is hard
3. Moderator should not show behaviour that may lead to prejudice responses
4. Dominant respondent might sway other (introvert) respondents
What is individual depth interview?
Why are IDIs preferred over focus groups?
2. Respondent feels they are the focus
3. Heightened state of awareness
4. New direction of questions can be improvised easily
5. New info is revealed when longer time is devoted
Why are focus groups preferred over IDIs?
2. Higher degree of client involvement
3. Enable involvement of more people per day
4. Less exhausting for moderator
5. Obtain reactions that would not have been gotten through IDI
What are the different types of respondents?
2. Withholder - answers questions shortly
3. Ruminator - spends a lot of time thinking about question before answering it
How do you solve the problem with digressers?
How do you solve the problem with withholders?
How do you solve the problem with ruminators?
What is hermeneutic research?
What is the Delphi method?
Key characteristics:
- Anonymity
- Iteration
- Feedback
- Aggregation of group responses
What is a projective test?
What are the most used projective tests?
2. Word association test - answering what comes to mind first
3. Personification - comparing product to a person
4. Cartoon test - fill in dialogue of 2 or more characters
5. Sentence and story completion tests - finishing sentences with own words
6. Consumer drawings - draw what respondent feels or what they think an object is like
7. Photo sorts - connecting people in pictures to brand that they would use
8. Storytelling - stories about experiences with a plot, conflict, surprise and lesson
9. Third person technique - asking to answer for a third party
What are the 2 rationales of qualitative research?
2. Such content is externated through indirect communicative techniques
As long as these two rationales are true, demand for qualitative research will be present
What went wrong in the blind taste test of Coca Cola?
2. Coke holds symbolic and social value that blind tests are not capable of capturing
3. People are resistant to change
4. Test may have been designed poorly (e.g. small sip taste good but large quantities don't)
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