Book - Understanding organizations as social systems - Organizations as social systems: interaction and interaction premises
6 important questions on Book - Understanding organizations as social systems - Organizations as social systems: interaction and interaction premises
What are the four basic activities that together illustrate the interactions?
Realizing the transformation process leading to the end product or service.
2. Operational regulation
Dealing with disturbances in these transformation processes (to continue realizing the societal contribution).
3. Strategic regulation
Set goals related to the primary process.
4. Regulation by design
Install organizational conditions so that activities can be performed. This consists of Human Resources, technology and organizational structure --> the way tasks are defined, allocated and related. The tasks are defined and related in such a way that when performing, the four organizational activities are performed and the overall organizational goals are realized.
When is the regulation by design adequately?
What are interaction premises, including generative and evaluative moment and briefly elaborate on the relation between interaction premises and interactions.
- generative moment; they open up space of possible goals and infrastructures.
- evaluative moment; success of proposed solutions is always assessed against the background of the basic assumptions.
So, these taken-for-granted basic assumptions about what the world looks like and how things should be, act as a premise as the assumptions guide organizational members perceiving, thinking and feeling about organizational matters.
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What is a cognitive frame? And what two things does it determine?
These co-determine the selection of goals and infrastructures.
Basic assumptions can also be developed beyond they confines of the organization; in a community there are also assumptions that can be taken over by an organization. What is it called when the societal values are woven into the fabric of the organization?
What is the difference between formal and informal interaction premises?
Informal interaction premises can exist along formal premises, but can also come into being instead of formal premises. So, no binding character.
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