Introduction to Human Resource Management - Employee Journey (& HR processes) - Retention and turnover

12 important questions on Introduction to Human Resource Management - Employee Journey (& HR processes) - Retention and turnover

What is Involuntary turnover?

When the employee has no choice in their termination.

How can turnover be calculated?

Separations during the time period (month)/total number of employees midmonth × 100 = the percentage of turnover.

What does direct turnover cost entail?

  • Cost of leaving
  • replacement cost
  • transaction cost
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What does indirect turnover cost entail?

  • Loss of production
  • reduced performance

What are examples of turnover costs?

  • Recruitment and replacement
  • Administrative hiring cost
  • Lost productivity
    • the time between the loss of the employee and the hiring of a replacement
    • new employee learning the job
    • coworkers helping the new employee
  • Costs of training
  • Costs associated with the employee’s lack of motivation prior to leaving
  • Sometimes, the costs of trade secrets and proprietary information shared by the employee who leaves
  • Public relations costs

What are Retention plans?

Outline the strategies the organization will use to reduce turnover and address employee motivation.

What are reasons of voluntary turnover?

  1. Job mismatch -A poor match between the job and the skills of the employee
  2. Lack of growth
  3. Internal pay equity- dissatisfaction when comparing salary with others
  4. Management
    1. Unrealistic expectations of managers
    2. overmanaging
    3. lack of communication
    4. not being fair (playing favorites)
  5. Workload
    1. too heavy/ too little
    2. resulting in a lack of work/life balance

What is a high-performance work systems (HPWS)?

A strategic approach to many of the things we do in HR including retention.

What are components of a high-performance work system?

  • Teamwork and team rewards
  • Employees work is rewarding
  • Empowerment
  • Information sharing is encouraging
  • Training
  • Fair paysystems

What is involved in the physical withdrawal phase?

  • Employee leaves the job
  • Employee takes internal transfer
  • Starts to become absent or tardy

What are examples of involuntary turnover?

  • The company can't pay for the employee anymore
  • Performance is not up to standard
  • Change in business strategy
  • Fraid
  • Forst retirement

What are the progression of Job withdrawal theory?

  1. Behavior change: dissatisfied with growth opportunities.
  2. Physical withdrawal: leaves the job
  3. Psychological withdrawal: disengaged, less job involvement

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