Introduction to Human Resource Management - Employee Journey (& HR processes) - Selection
28 important questions on Introduction to Human Resource Management - Employee Journey (& HR processes) - Selection
What are the 3 steps from Selection to induction?
- Shortlisting candidates
- Selection
- Offer/ Acceptance
What does the Selection process refer to?
What are the 5 steps of the Selection process?
- Criteria development
- Application and résumé review
- Interviewing
- Test administration
- Making an offer
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What does the Criteria development entail?
- Understanding KSAOs
- Determine sources such as KSAO information such as testing and interviews
- Develop scoring systems of each of the sources of information
- Create an interview plan
What do we do in the Step Test Administration of the Selection process?
- Perform testing as outlined in criteria development
- Examples can be:
- Reviewing work samples
- Drug testing
- Written cognitive
- Personality tests
When you want to make the offer, what are the possible tasks that are fitting here?
- Use negociation techniques
- Write the offer letter or employee agreement
What is important to do before you review the application and résumé?
What does validity rever to?
What useful tools can be used to measure a person's attributes for a specific job opening?
- Résumé- scanning software
- Reference checks
- Interview questions
- Personality test
- Cognitive ability checks
- Weighted application form
- Work samples
- Credit reports
- Biographical information blanks
What is a Weighted application form?
What does Screening entail?
What types of interviews are there?
- Traditional interview
- Telephone/skype/video Interview
- Panel interview
- Information interview
- Meal interview
- Group interview
- Non-directive interview
What are telephone interviews used for?
If you have 100 applicants, and it is narrowed down to 25 based on resumes. Then you interview 25 via phone and base it on thoughts in example, thoughts on salary and narrow it down to 10.
What is a Panel interview?
What is a nondirective interview?
What are Unstructured interview and what are 2 examples?
Examples of Unstructured Interviews:
- Nondirective Interview
- Meal interview
What is a structured Interview and what are some examples?
Examples of Structured Interviews:
- Traditional interview/ video interview
- Telephone interview
- Panel Interview
- Group interview
What types of testings are there?
- Cognitive ability test (aptitude/ intelligence)
- Personality test
- Physical ability test (skills)
- Job Knowledge test
- Work sample - examples of what you have done
Are Reference checks reliable?
What is disparate impact? Name an example.
Being able to lift heavy stuff can be seen as disparate impact towards women.
What are the advantages and disadvantages of internal Candidates?
- Rewards contributions of current staff
- Cost effective
- Might improve someones morale
- Knowing the past performance of the candidate can assist in knowing if they meet criteria
Disadvantages:
- Inbreeding may be produced, which may reduce diversity and difference perspectives
- Political infighting between people to obtain the promotions
- May create bad feelings if an internal candidate applies for a job doesn't get it
What are the advantages and disadvantages of External candidates?
- New talents in the company
- Helps to obtain diversity goals
- New ideas and insight brought into the company
Disadvantages:
- Expensive
- Might cause moral problems for internal candidates
- Longer time for training and orientation
What are the 2 types of questions asked in an interview?
- Situational interview- how do you deal with this situation (what would you do)?
- Behaviour description interview- what he/she did in a variety of situations (what did you do)
What are examples of Illegal questions?
- Nationality
- Age (it is okay to indicate if they are over 18 years old)
- Marital status (you can ask: if they have any restrictions to travel)
- Religion
- Disabilities
- Criminal record (questions about guilty pleadings are accepted)
- Personal questions (unless related)
What is the definicion of the helo effect or reverse helo effect?
What is Interview bias?
What kinds of interview biases are there?
- Contrast bias
- A gut feeling bias
- Generalization bias
- Non verbal behavior bias when interviewer smiles and nods, sending wrong signals
- Similar to me bias --> Preference for a candidate because he/she is similar to himself
- Recency bias --> Remembers the candidate more vividly
What are the 9 steps of the interview process?
- Recruit new candidates
- Establish criteria candidates will be rated on
- Develop interview questions based on the analysis
- Set a timeline for interviewing and decision making
- Connect schedules with others involved in the interview process
- Set up the interviews with candidates and set up any testing procedures
- Interview the candidates and perform any necessary testing
- Once all results are back, meet with hiring team to discuss each canidate and make a decision based on the established criteria
- Put together an offer for the canidate
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