Employee Journey (& HR processes) - Performance management - Appraisal methods

26 important questions on Employee Journey (& HR processes) - Performance management - Appraisal methods

How do you define appraisal methods?

Methods to determin performance

What 4 appraisal methods?

  1. Trait method
  2. Behavior method
  3. Comparative method
  4. Results method

What are the 2 main aspects to appraisal methods?

  1. The criteria: aspects which employee is acutally being evaluated on the specific job
  2. The rating: type of scale that is used (the weight of each can be different. I.e. Communication is weighed higher than skills)
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What is a trait method?

Looks at employees specific traits in relation to the job, such as friendliness to customers --> bias

How do we define the behavior method?

Individual actions within a specific job

How do we define the result method?

Focused on employee accomplishments

What are the 8 types of appraisals methods?

  1. Graphic rating scale
  2. Essay appraisal
  3. Checklist scale
  4. Critical incident appraisals
  5. Work standards approach
  6. Ranking method
  7. Management by objectives/ MBO
  8. Behaviourally anchored rating scale /BARS

What does a Grapic Rating Scale entail?

  • List traits required for the job and asks the source to rate employee on each
  • Discrete scales 1-10
    • Behavioral method
    • Most popular choice

What is a Mixed standard scale?

Series of statements representing excellent, average and poor performance
+,0,-

What is an Essay Appraisal, what does it entail and what is a disadvantge?

Source answer questions about performance in an essay form
  • Can be trait/and or behavioural
  • Include strenghts weaknesses or statements about past performance
  • Can also include specific examples of past performance

What is a checklist scale?

Checklist scale is a series of questions with simple yes or no answers
  • Is behavioral/ trait or both
  • Could also be check marks of the criteria the employee meets (without details)

What is a work standard approach?

Minimum level is set and the employees performance evaluation is based on this level

What are ranking methods?

Based on their value to the manager or supervisor. Comparing a list of all employees and making a ranking

What does MBO stand for in the  appraisals of performance phase and what is it?

Managers and employees sit down together and set objectives. At appraisals they can talk about these objectives

How do you explain the Behaviourally anchored rating scale BARS?

Determines main performance dimension of the job. FE interpersonal relationships combine graphic ratings scale with critical incedents systems

What does BARS stand for?

Behavior Anchor Ranking Skills

What are advantages and disadvantages of the performance appraisal type: Graphic Rating Scale?

Advantages:
  • Inexpensive to develop
  • Easy understud by employees and managers


Disadvantages:
  • Subjectivity
  • Can be difficult to use in making compensation and promotion decisions

What are advantages and disadvantages of the performance appraisal type: Essay?

Advantage:
  • Can easily provide feedback on the positive abilities of the employee

Disadvantages:
  • Subjectivity
  • Writing ability of reveiwer impact validity
  • Time consuming (if not combined with other methods)

What are advantages and disadvantages of the performance appraisal type: Checklist scale?

Advantage:
  • Measureable traits can point out specific behavioral expectations

Disavantage:
  • Does not allow for detailed answers or explanations (unless combined with another method)

What are advantages and disadvantages of the performance appraisal type: critical incidents?

Advantages:
  • Provides specific examples
  • Time consuming for managers

Disadvantages:
  • Tendency to report negative incidents

What are advantages and disadvantages of the performance appraisal type: Work standard Approach?

++
  • Ability to measure specific components of the job
--
  • Does not allow deviations

What are advantages and disadvantages of the performance appraisal type: Ranking?

++
  • Can create high-performance work culture
  • Validity depends on the amount of interaction between employees and managers
  • Can negatively affect teamwork

--
  • Possible bias

What are advantages and disadvantages of the performance appraisal type: MBOs?

Management By Objectives
++
  • Open communication
  • Employee may have more "buy-in"
--
  • May only work for some types of job titles
 

What are advantages and disadvantages of the performance appraisal type: BARS?

Behaviourally Anchored Rating Scales
++
  • Focus is on desired behaviors and are clealy outlined
  • Scale is for each specific job
--
  • Time consuming to set up

What are the 9 best Practices in performance appraisals?

  1. Evaluation needs direct relationship to the job. Based on individual job specifications and description
  2. Involve managers when developing process. Garner feedback to obtain buy-in
  3. Consider involving employees (self-evaluation)
  4. Variety of methods
  5. Avoid bias by using standard evaluation systems
  6. Give feedbaack during the year not only during appraisals
  7. Goals need to tie into organizational and department goals
  8. Criteria need be tied inot the goals of the organization
  9. Review the evaluation for each job title often job and expectation change

What are the 4 important points in an performance process?

  1. Goal setting with employees
  2. Performance monitoring, feedback and coaching
  3. The performance appraisal
  4. Improve plans/ and or reward

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