Introduction to Human Resource Management - Employee Journey (& HR processes) - Training & development
20 important questions on Introduction to Human Resource Management - Employee Journey (& HR processes) - Training & development
What are the 4 steps of training?
- Employee orientation
- In-house training program
- Mentoring
- External training
How can you define Employee training and development?
Why is employee orientation important?
- to gain an understanding of the companies policies
- to learn how their specific Job fits into the big picture.
- to introduce the employee to the staff
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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What are the 5 goals of an orientation?
- To reduce start-up costs
- To reduce anxiety
- To reduce employee turnover
- To save time for the supervisor and coworkers
- To set expectations and attitudes.
What are In-house training programs?
What are some examples of in-house training programs? (9)
- Ethics training
- Sexual harassment training
- Multicultural training
- Communication training
- Management training
- Customer service training
- Operation of special equipment
- Training to do the job itself
- Basic skills training
What is a mentor?
- Can be a supervisor or a colleague
What are 8 types of training which employees can be provided with?
- Technical training
- Quality training
- Skills training
- Soft skills training
- Professional training
- Team training
- Managerial training
- Safety training
What is Technical training?
What entails Quality Training?
What does ISO stand for? And what do they do?
What does Skills Training entail?
What are Soft Skills?
What can Soft Skills training include?
- How to answer the phone
- How to be friendly and welcoming to customers
- Sexual harassment training
- Ethics training
- How to motivate others
- How to maintain small talk
- How to establish rapports
What is professional Training?
What is a team training?
What are some reasons for team training? (10)
- Improving communication
- Making the workplace more enjoyable
- As a motivation of the team
- To get to know each other better
- Getting everyone "onto the same page"
- Teaching the team self-regulation strategies
- Helping participants to learn more about themselves (strengths and weaknesses)
- Identifying and utilizing the strengths of team members
- Improving team productivity
- Practicing effective collaboration with team members
When does Managerial Training occure?
What is Safety training?
What are some examples of Safety training?
- Eye safety
- First aid
- Foodservice safety
- Hearing protection
- Construction safety
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
