Contingency approach

4 important questions on Contingency approach

Characteristics of dynamic environment

  1. Much information needs to be processed to come up with solution for operating
  2. Quick responses are required
  3. Tasks cannot be standardized and
  4. hierarchical control will always be too late to respond

What are the two ways to deal with a dynamic environment

  1. reduce the need for information processing
  2. increase the capacity to process information

What methods can be used to specifically deal with the dynamic environment?

  1. increase slack resources (autonomous units)
  2. adding to the information system/creation of lateral communications
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What are the two fundamental goals of an organisation?

  1. to be efficient; limit inputs, use of resources and costs
  2. to be effective: output, products/services and revenue

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