Implementation and Delivery - The Implementing Organisation - Discretion

3 important questions on Implementation and Delivery - The Implementing Organisation - Discretion

What is the result of too much discretion (autonomy)?


The implementer makes choices outside its limits through
  • Ignorance (not-knowing)
  • Unwillingness (not-willing)
  • Incapacity

What is the result of too much supervision?

Inefficient implementation, caused by increased paperwork and bureaucratization

What happens in the discretion paradox?


Implementers want to decide for themselves what risk to take and how to handle. This can result in:
  • Striving for more autonomy
  • Striving for more rules

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