Usability testing - Prepare Usability Testing - Usability Test Plan

7 important questions on Usability testing - Prepare Usability Testing - Usability Test Plan

What's a usability testplan?


The plan is a short description of the purpose and extent of a usability test and helps management or a client to decide on
the usability testing to be conducted.

Which information should be in the usability testplan?

  • The goals of the usability test
  • The user group or user groups for the usability test
  • A reference to the usability requirements for the software product
  • The principal techniques that will be employed
  • The number of planned test participants
  • Schedule and approximate length of each usability test session
  • The name of the moderator who is responsible for the usability test
  • A resource and cost estimate for the usability test, including person hours and incentives .
  • Location where the usability test will be conducted
  • How the findings will be communicated

What are typical objectives for a usability testplan and which one of these is unique for usability testing acd why?


To assess whether usability requirements have been met
To uncover usability problems so they can be corrected
To demonstrate convincingly to stakeholders that their software product contains serious usability problems.
The last one because the first two can also be applied to any type of usability evaluation.
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Who are the observers in a usability test?

Stakeholders such as users, supporting staff, trainers, documentation writers, developers, managers of developers, product management, designers and marketing people.

Which is a good technique for usability testing.

Thinking aloud.
The advantage of this technique is that it helps the moderator, note-taker and the observers to understand the test participant’s thoughts and vocabulary during usability testing.

In normal situations a usability test refers to a test with face-to-face contact between test participant and moderator in the same fysical location. What are other forms?


Remote usability testing.
Unmoderated usability testing

What's the definition of remote usability testing?

Remote usability testing is performed when the usability test participant and the moderator are in different physical locations and communicate using media such as instant messaging, webinar or video conferencing.

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