Knowledge managements and ICTS; objectivist perspective and future prospects for knowledge in organisations

8 important questions on Knowledge managements and ICTS; objectivist perspective and future prospects for knowledge in organisations

What is discussed in lecture 13 (the final lecture)? (3 dingen totaal)

1 Knowledge management and ICTs- an objectivist perspective
- Repository-based perspective
- Process and domain knowledge model approach (workflow management systems, knowledge based systems)
- Sensor based approach
2 Big data, data analytics, algorithms, AI
3 Reflections on KIO

What is a repository-based approach?

'' A computer based system for storing and organizing codified organizational knowledge, in all sorts of different formats, with the aim to make this knowledge easily accessible for other people.''

What are important conditions for using repository? (6)

- People must be willing to update
- Trust the information that the repository provides
- Allow for different key words to find relevant info
- No time pressure
- Maintenance work required
- Chicken and egg problem
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Process- and domain knowledge model approach; what is it?

- A computer based system containing knowledge about a domain and that can solve problems in that domain with that knowledge. (also called expert systems, because they are an expert in that field)

What is the enacted blueprint approach? (2) (Alvesson and Karreman)

- Workflow management systems (guides you through the process)
- Knowledge-based systems (assists you in actual execution of a task)

What is Sensor-based approach to ICT based KM?

- creating knowledge from data with certain programs (for example with data analytics)

What is the difference between supervised and unsupervised data analytics?

Supervised is about finding a specific type of customer. Unsupervised is with no target. Only similar customers are clustered.

How do the 4 discourses look up to ICT in organizations and KM?

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