Information and communication Management - Technology - E- Procurement

10 important questions on Information and communication Management - Technology - E- Procurement

What is E- Procurement?

  • Online purchasing of foods and services
  • Customizable system
  • Using a web browser
  • Catalogs can be reviewed
  • identify vendor services
  • Compare products

What does CRS Stand for?

Central Reservations System

What does CAS Stand for?

Call Accounting System
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What does ELS Stand for?

Electronic Locking System

What does EMS stand for?

Energy Management System

What does Auxiliary Guest Services mean?

Cases such has food services, health services and Transportation services

Who is responsible for all financial data?

Financial Controller

What is the difference between ERP and PMS?

PMS
  • Error -prone as info moves from one department to the next
  • Labor- intensive
  • Requires interacting with multiple vendors for different point solutions

ERP
  • Allows for hotels to interact with single vendor, as there is a single solution for multiple operations
  • Fixed costs which are more manageable

What are the advantages and disadvantages of a Best of Breed system?

Advantages:
  • Updates and building blocks may be rolled out without affecting other systems
  • It is easy to update and able to quickly respond to market changes
  • More options and solutions and the system provide specific knowledge

Disadvantage:
  • Vendors of best of breed systems are often small organizations that do not understand the requirements of larger organizations
  • Integration with other systems is a highly complex process
  • Sharing data across different systems may be difficult

What information system is used by the Revenu Manager, Banqueting Manager, Payroll, and Purchaser?

Revenue Manager --> RM System
Banqueting --> Sales & Catering System
Payroll --> HR System
Purchaser -->Inventory & Purchasing System/ POS

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