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ONLINE DISPUTE RESOLUTION

Q: What is the definition of ONLINE DISPUTE RESOLUTION (also known as ODR)?

It refers to the use of technology, particularly the internet , to r esolve disputes between parties . ODR involves the facilitation of communication, negotiation, and resolution of conflicts through digital means, such as online platforms and tools. This approach is often employed to address various types of disputes, including those arising in e-commerce, online transactions, and other internet-related interactions. ODR aims to provide an efficient and accessible alternative to traditional dispute resolution methods, promoting fair and timely resolutions through online channels.

Q: What is the relationship between Online Dispute Resolution (ODR) and Alternative Dispute Resolution (ADR).

ODR and ADR are fundamentally the same activity , with ODR being an extension of ADR using technology as a too l. Technologies like email, teleconferencing, and videoconferencing are all part of the ODR spectrum. ADR and ODR share goals, including access to justice, efficiency, transparency, quality of solutions, satisfaction, and justice

Q: What are the two forms of AUTOMATED NEGOTIATION?

Double blind bidding Visual blind bidding

Q: What is the difference between Double Blind Bidding and Visual Blind Bidding?

The primary distinction of visual blind bidding is that this method can be applied to the simplest single-value negotiations or the most complex negotiations between any number of parties and issues. Furthermore, they differ in what is kept hidden from the other parties: in traditional double-blind bidding , the offers and demands are kept hidden , whereas with visual blind bidding what is kept hidden is what each party is willing to accept .

7 important questions on ONLINE DISPUTE RESOLUTION

What is the definition of ONLINE DISPUTE RESOLUTION(also known as ODR)?

It refers to the use of technology, particularly the internet, to resolve disputes between parties. ODR involves the facilitation of communication, negotiation, and resolution of conflicts through digital means, such as online platforms and tools. This approach is often employed to address various types of disputes, including those arising in e-commerce, online transactions, and other internet-related interactions. ODR aims to provide an efficient and accessible alternative to traditional dispute resolution methods, promoting fair and timely resolutions through online channels.

What is the relationship between Online Dispute Resolution (ODR) and Alternative Dispute Resolution (ADR).

ODR and ADR are fundamentally the same activity, with ODR being an extension of ADR using technology as a tool. Technologies like email, teleconferencing, and videoconferencing are all part of the ODR spectrum. ADR and ODR share goals, including access to justice, efficiency, transparency, quality of solutions, satisfaction, and justice

What can ODR bring to the table? If countries could offer a parallel path, why should we refuse it?

It is quick and dirty but efficient. We have to ask if the rule of law that important. Probably not how we idealised it.

What is the use of neutral facilitator in the 3 tier system?

An online system can provide for assistance by neutral facilitator, who is likely to use the skills and methods of a meditar. The facilitator can also collect additional information from the parties. If they do not settle, there will be an adjudication, where the judge decides. All information is then already available in an electronic file

How have countries integrated technology in their administration of justice?

Bias is usually related to facial recognition. It is used to identify and match a D with an image/ video captured. Is it better than a human witness? Eyewitness are not 100% reliable, BUT also AI is not perfect. It is the human part that makes bias in AI due to the data used to create the AI system itself.

What are the two forms of AUTOMATED NEGOTIATION?

Double blind bidding
Visual blind bidding

What is the difference between Double Blind Bidding and Visual Blind Bidding?

The primary distinction of visual blind bidding is that this method can be applied to the simplest single-value negotiations or the most complex negotiations between any number of parties and issues.

Furthermore, they differ in what is kept hidden from the other parties: in traditional double-blind bidding, the offers and demands are kept hidden, whereas with visual blind bidding what is kept hidden is what each party is willing to accept.

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