Summary: Leadership And Management

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  • 1 Week 1

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  • What are the 5 components of the Human Resource Management system?

    1. Recruitment and selection
    2. Labor relations
    3. Training and Development
    4. Pay and benefit
    5. Performance appraisal and feedback
  • What is strategic human resource management?

    The process of designing the components of HRM in order to be in line wit each other, other elements in the company and organizational goals
  • What is the difference between recruitment and selection?

    recruitment is making a pool of qualified people. Selection is selecting the optimum of the pool.
  • 2 Week 2

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  • Which three types of behavioral control exist? (in order to manage behavior to match it the structure of an organization)

    1. Direct supervision (personal involvement)
    2. Management by objectives (Setting goals and review these)
    3. Bureaucratic control (rules and standard operating procedures)
  • What is organizational socialization and what are its three phases?

    Process used to transform new employees into effective company members

    1. anticipatory socialization
    2. encounter
    3. settling in
  • What ia an adaptive culture?




    Coherent culture helps to keep employees committed: Investment in employees (HPWPs), freedom and intrapreneurship 
  • What is an inert culture?




    Short term employment, simple routine tasks, poor working relationships, bad employee habits develop. Close supervision, no freedom and difficult to adapt because employees do not cooperate fully 
  • Which three forces do managers have to take in account in an organization?

    1. behavior control
    2. clan control
    3. balancing forces (ambidexterity)
  • 3 Week 3

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  • What are the four ethical rules for decision making?

    1) utilitarian rule
    2) justice rule
    3) practical rule
    4) moral rights rule
  • What is a utilitarian rule?

    An ethical decision should produce the greatest good for the greatest number of people
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