Discussion - The role of leadership

5 important questions on Discussion - The role of leadership

What was the role of the NCR's leaders over decades?

Both to make new commitments and to break old commitments

How can the position of a business be defined?

Partly by the firm’s current endowments, but also by choices made about which paths to follow.

What is the main leader role?

Own responsibility for the breach of commitments
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What was the role of individual leadership in the NCR story?

At NCR, which lacked the culture of learning and adaptation, decisive action by the top executive was necessary to resolve the problems that arose in the 1960s.

What should be further researched about leadership?

The roles and functions of the Chief Executive should probably figure more prominently in our theorizing about adaptation to change.

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