Lit 4: Ethics

28 important questions on Lit 4: Ethics

What are the 3 domains of business ethics?

1. Normative ethics - focuses on using various ethical theories to provide alternative selection choices in ethical dilemma situations
discipline: moral philosophy
evaluate: what should be considered right and wrong decisions
2. Descriptive ethics - serves to describe, understand, influence and predict moral behaviour of groups/individuals
discipline: behavioural psychology
evaluate: people's right and wrong actions
3. Ethics management - how management tools can be used to address ethical issues   
discipline: management studies
evaluate: management tools to facilitate morally excellent behaviour

What are the steps of the morality ladder?

1. Philanthropy: how to serve others
2. Ethics: what is good to do by nature
3. Conformity: what do others expect me to do
4. Compliance: what is obligatory  according to laws and regulations
5. Egoism: what brings the most profit

At what 3 primary levels are business ethics applied?

1. Individual ethics
2. Organisational ethics
3. Economic ethics
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What are the 3 phases of ethics management?

1. Problem identification
2. Alternative selection
3. Implementation based on ethical principles

What are the 3 streams in normative ethics?

1. Virtue ethics - actions are right when the actor has high moral standards and acts in accordance with principles like honesty and prudence
2. Deontology - actions are right when they follow moral principles derived from universally applicable rules
3. Consequentialism - actions are right based on the result of the decision alternative, utilitarianism is a form of consequentialism

What are business ethics?

The interdisciplinary study of ethical issues and opportunities in business

What are moral dilemmas?

Occurrences in which different alternatives exist that may be considered right or wrong

What are the 5 main categories of values that guide business ethics?

Ethics focussing on:
1. Persons
2. Virtue
3. Happiness
4. Relationship
5. Goals

What are the 6 most prevalent values in corporate codes of conduct?

1. Trustworthiness
2. Respect
3. Responsibility
4. Fairness
5. Caring
6. Citizenship

What are the 5 dimensions on which business ethics are viewed?

1. Umbrella vs lens - BE are all ethics or BE are a lens for understanding BR and BS
2. Absolutism vs relativism - moral principles are universal or based on context
3. Against vs pro-business - business is inherently bad or good
4. Philosophy vs social science
5. Western vs international

In what sense can consequential ethics differ?

1. Nature - hedonism vs well-being of society vs individual preferences
2. Whose goal - egoism vs utilitarianism
3. Number of intrinsic ends: monism (one goal) vs pluralism (multiple goals)

What are the advantages to consequential ethics?

1. Are applicable to science
2. Allow for application to personal life matters
3. Fits with reasoning in market, as economic decisions also require weighing of costs and benefits
4. Fits in political context, as politicians also strive to make decisions that are beneficial for the largest number of people

What are the characteristics of deontology?

1. Morality is based on the nature of the act itself
2. Act should be done from obligations/certain principles
3. These principles can stem from monism (stemming from one universal principle) or from pluralism, and prima facie (correct until proven otherwise)
4. Kant: ethics should have an appeal for reason - should stimulate and protect rationality
5. Kant: we should respect the rationality of others by obliging to their rules.

What are the 2 main ideas behind Kant's theory?

1. Categorial imperative (golden rule/universal law) - we should strive to obtain a universal rule which then turns into an ethical principle everyone follows. This is done by conducting a litmus test, in which you ask yourself what is acceptable
2. Non-instrumentalisation - don't treat others as instruments and be respectful

What are the problems with consequential ethics?

Practical:
1. Comparison (how can you compare the value of food against the value of a car)
2. Measurement (how to measure pleasure)
Fundamental:
3. Rights (to what extent can rights be violated by an action that benefits the majority)
4. Justice (how the results are spread, benefiting one can mean suffering to another)

What are the advantages of deontological ethics?

Its clarity and consistency. There are clear guidelines that can be utilised in all situations in daily life.

What are the problems with deontology?

1. Inability to deal with altruism - fails to take into account the things you do besides the things you need to do.
2. Black-white - no room for exceptions
3. Doesn't consider the effects - you are obliged to stick to your principles even if it could have a negative effect
4. Doesn't take into consideration attitudes - motives are left out of the equation, it is quite a mechanic view
5. Doesn't give guidelines for addressing conflicting rights

What are the 3 types of virtues?

1. To the inside virtues (courage and self-control)
2. To the outside virtues (generosity, magnificence and sociability)
3. Towards fairness (justice)

What are the steps in the ethical decision-making process?

1. Awareness of the ethical issue
2. Judgement of what is right and wrong in the situation
3. A motivation to behave in accordance with ethical principles
4. The actual behavioural follow through with the correct ethical decision alternative

Which two factors influence the ethical decision-making process?

1. Individual factors - demographic and psychological factors that influence the decision-maker
2. Situational factors - issue- and context-related components

What is moral excellence?

Above-average ethics performance

What is ethics performance?

The aggregate of right and wrong decisions made by a firm in a specified time

What are the 2 approaches to ethics performance ?

1. Implemented ethics - bases performance on quantitative and qualitative levels of ethics management practices implemented
2. Observed behaviour - based performance on results of decision alternatives, and bases evaluation on quantitative surveys gauging observed ethical and unethical behaviour

What is ethical management?

Individual managers' ethical behaviour in their immediate sphere of managerial influence

What are the 2 types of ethics management tools?

1. Departmental tools - standard management instruments used in mainstream business departments and functions to improve ethics performance (e.g. Accounting policies, ethics training, ethical behaviour rewards, etc.)
2. Specialised tools -  processes and measures created specifically to manage ethics for the whole organisation (codes of conduct, ombudsmen, audits, etc.)

What is an ethics culture?

A business culture in which ethical behaviour is viewed as the norm

What is the difference between ethical opportunities and issues?

Opportunities are situations in which some good can be achieved, while issues refer to problem situations created by an action

What are the 4 types of ethical issues?

1. Genuine dilemma (high motivation, indeterminate moral judgement) - actors have difficulty determining what is right/wrong
2. Moral laxity (low motivation, indeterminate moral judgement) - actors lack motivation to act
3. No-problem problem (high motivation, determinate moral judgement) - right action is clearly known
4. Compliance problem (low motivation, high determinate moral judgement) - right action is known but actor doesn't want to conform with ethical behaviour)

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