Lit 7: Responsible infrastructures
18 important questions on Lit 7: Responsible infrastructures
What is responsible infrastructure?
What are the 3 paradigms that discuss how structures impact practice?
2. Realism vs constructivism - asks whether duty ethics or enacted social and environmental beliefs determine the rightness of action
3. Instrumentalism vs institutionalism - looks at if organisations are run by a dominant view and pure business-case thinking, or if responsibility management has been ingrained in the fabric of an organisation
What are the 3 models of organisations in management theory?
2. Human relations - people are assumed to want to belong to an organisation and be useful, and managers focus on making workers feel useful by creating an internal community
3. Human resources - employees want to contribute to organisational goals and can be responsibly self-directed, and managers should focus on human resources and participation
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What is organisational architecture?
What are organisational design patterns?
2. Horizontal - emphasise a team focus based on responsible core processes
3. Hollow - outsources internal processes and fulfil only core value-adding functions themselves
4. Modular - creates products through modules made by several different firms
5. Virtual - joint ventures between firms sharing know-how and resources to tackle triple-bottom line challenges
What are the structural elements involved in creating responsible infrastructure?
2. Programs (diversifying programs, etc.)
3. Departments (ethics, sustainability, etc.)
4. Job positions (e.g. Chief responsibility officers)
5. Engagement platforms (open innovation platforms, etc.)
6. Communication tools (whistleblowing hotlines, control systems, etc.)
7. Responsible infrastructure processes (stakeholder engagement and volunteering processes, etc.)
8. Responsible infrastructure procedures (formalised and written descriptions of processes and sustainable purchasing procedures)
What is organisational development?
What are the 2 steps in achieving a responsible organisation?
2. Achieve balance between sustainability, responsibility and ethics performance
What are social intrapreneurs?
What are the tasks of a responsible leader?
2. Create alignment
3. Maintain commitment
What is responsibility leadership?
What is ethics leadership?
What is organisational culture?
What are Schein's 5 mechanisms of leadership influence on culture for organisational culture transformation?
2. Reaction to crises - responding to critical scenarios in an ethical manner
3. Role modelling - responsible management through leading by example
4. Allocation of rewards - providing a form of incentive for performance that enhances sustainability
5. Criteria for selection and dismissal - trying to hire employees who are committed to responsible goals and principles, and letting employees go that lack ethical integrity
What is organisational change?
What is change management?
What are the main errors made in organisational change?
2. The lack of a guiding coalition consisting of both employees and management
3. The lack of a clear vision
4. Not communication the vision enough
5. Failing to remove any obstacles to the vision
6. Not planning systematically for short-term goals
7. Claiming victory preemptively
8. Failing to incorporate responsible management into the company culture
What are the 9 steps of implementing corporate social responsiblity?
2. Taking the organisation's mission, vision and strategy into consideration, develop CSR goals
3. Garner support from top management
4. Garner employee support, to ensure that they incorporate the CSR goals in their work-life activities
5. Gain support from external stakeholders
6. Make change effort a priority and focus on achieving it
7. Measure the process and fine-tune when necessary
8. Anchor change
9. Reorder the implementation systems
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