Lit 7: Responsible infrastructures

18 important questions on Lit 7: Responsible infrastructures

What is responsible infrastructure?

Involves organisational structures and cultures promoting responsible business performance

What are the 3 paradigms that discuss how structures impact practice?

1. Individualism vs collectivism - contrasts responsibility management into the individual level or organisational level
2. Realism vs constructivism - asks whether duty ethics or enacted social and environmental beliefs determine the rightness of action
3. Instrumentalism vs institutionalism - looks at if organisations are run by a dominant view and pure business-case thinking, or if responsibility management has been ingrained in the fabric of an organisation

What are the 3 models of organisations in management theory?

1. Traditional - employees are assumed to not enjoy work, and managers must maintain work routines and closely supervise employees through strict control mechanisms
2. Human relations - people are assumed to want to belong to an organisation and be useful, and managers focus on making workers feel useful by creating an internal community
3. Human resources - employees want to contribute to organisational goals and can be responsibly self-directed, and managers should focus on human resources and participation
  • Higher grades + faster learning
  • Never study anything twice
  • 100% sure, 100% understanding
Discover Study Smart

What is organisational architecture?

Sum of organisational structure implying an alignment of organisational institutions and their interactions

What are organisational design patterns?

1. Self-contained - lack of external support and makes use of strong hierarchies
2. Horizontal - emphasise a team focus based on responsible core processes
3. Hollow - outsources internal processes and fulfil only core value-adding functions themselves
4. Modular - creates products through modules made by several different firms
5. Virtual - joint ventures between firms sharing know-how and resources to tackle triple-bottom line challenges

What are the structural elements involved in creating responsible infrastructure?

1. Normative documents (mission, value statements, etc.)
2. Programs (diversifying programs, etc.)
3. Departments (ethics, sustainability, etc.)
4. Job positions (e.g. Chief responsibility officers)
5. Engagement platforms (open innovation platforms, etc.)
6. Communication tools (whistleblowing hotlines, control systems, etc.)
7. Responsible infrastructure processes (stakeholder engagement and volunteering processes, etc.)
8. Responsible infrastructure procedures (formalised and written descriptions of processes and sustainable purchasing procedures)

What is organisational development?

Set of actions an organisation takes to meet its goals by expanding and evolving its structure and culture

What are the 2 steps in achieving a responsible organisation?

1. Develop organisation in small steps and with single dimensions in mind
2. Achieve balance between sustainability, responsibility and ethics performance

What are social intrapreneurs?

Type of change agent aiming to change the organisation from within, or use organisational structures and processes to address social issues

What are the tasks of a responsible leader?

1. Create direction
2. Create alignment
3. Maintain commitment

What is responsibility leadership?

Goal of the creation of stakeholder value, the relationships go far beyond hierarchical relationships

What is ethics leadership?

Leaders inspire others to act ethically

What is organisational culture?

The shared values, attitudes and beliefs underlying the decisions made and actions taken in an organisation

What are Schein's 5 mechanisms of leadership influence on culture for organisational culture transformation?

1. Attention - management shifting attention of stakeholders to responsible management values
2. Reaction to crises - responding to critical scenarios in an ethical manner
3. Role modelling - responsible management through leading by example
4. Allocation of rewards - providing a form of incentive for performance that enhances sustainability
5. Criteria for selection and dismissal - trying to hire employees who are committed to responsible goals and principles, and letting employees go that lack ethical integrity

What is organisational change?

The implementation of new cultures and structures to achieve the goals set by the organisation

What is change management?

The process of transforming an organisation towards a present goal set in an effective and efficient manner, and by overcoming hurdles and through the facilitation of change drivers

What are the main errors made in organisational change?

1. Failing to establish the urgency of the change
2. The lack of a guiding coalition consisting of both employees and management
3. The lack of a clear vision
4. Not communication the vision enough
5. Failing to remove any obstacles to the vision
6. Not planning systematically for short-term goals
7. Claiming victory preemptively
8. Failing to incorporate responsible management into the company culture

What are the 9 steps of implementing corporate social responsiblity?

1. Conduct a zero assessment
2. Taking the organisation's mission, vision and strategy into consideration, develop CSR goals
3. Garner support from top management
4. Garner employee support, to ensure that they incorporate the CSR goals in their work-life activities
5. Gain support from external stakeholders
6. Make change effort a priority and focus on achieving it
7. Measure the process and fine-tune when necessary
8. Anchor change
9. Reorder the implementation systems

The question on the page originate from the summary of the following study material:

  • A unique study and practice tool
  • Never study anything twice again
  • Get the grades you hope for
  • 100% sure, 100% understanding
Remember faster, study better. Scientifically proven.
Trustpilot Logo