Lit 3: Responsibility

25 important questions on Lit 3: Responsibility

How did religion form the baseline for business responsibility?

1. Judaism and christianity encourage donations
2. Islam revolves around justice, balance trust and benevolence, which are important terms in today's stakeholder theory

What are the 3 sub-domains of business responsibility?

1. Business philanthropy
2. Corporate citizenship
3. Social entrepreneurship

What is business responsibility?

Voluntarily assuming accountability for social, environmental and economic stakeholder issues to optimise stakeholder value
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What is business philanthropy?

Activities undertaken with an altruistic mindset.

What is the 3 different views of corporate citizenship?

1. Limited view - CC = strategic philanthropy in local communities
2. Equivalent view - CC = CSR, embracing all stakeholder relationships
3. Extended view - CC = strong political role

What is social entrepreneurship?

Business with the aim of resolving social and environmental issues while remaining profitable

What are the 3 defining elements of business responsibility?

1. Altruism
2. Community
3. Venture

What is the foundation for the overarching business responsibility concept?

Business ethics.

What are the components of the 4-domain model of business responsibility?

1. Instrumental understanding - responsibility is generating profit
2. Political theories - which view business as generating value for society
3. Integrative understanding - lays out future of businesses as relying on satisfying stakeholder demands
4. Ethical theories - look at business-society relationship in the lens of an ethical framework

What are the 6 dimensions on which attitudes towards BR can be scored?

1. Explicit vs implicit - should a corporation engage in BR based on desires of one stakeholder only
2. Convergent vs divergent - should companies use existing stakeholder practices
3. Immediate vs future responsibilities - focus on current or future situation of stakeholders
4. Social vs nonsocial stakeholders - also towards nature and future generations, etc.
5. Responsibility vs accountability - should companies self-regulate for BR practices
6. Soft vs hard - do it within existing social/economic constraints or require radical shift in institutions

What is corporate social performance?

The assessment performed by quantitive and qualitative methods to evaluate the degree of a company's responsibility

What are the 4 dimensions of corporate social performance?

1. Responsibility category - based on economic, legal, ethical and discretionary responsibility attitudes
2. Stakeholder responsiveness - reactive, defensive, accommodative and proactive
3. Issues maturity - how well-established are the issues, degree of being accepted among stakeholder and institutions
4. Organisational implementation - how much is stakeholder responsibility an organisational priority

What is stakeholder management?

Overseeing the relationships with individuals, groups and other organisations that affect or are being affected by the activities of a firm.

What are the main groups of stakeholders?

1. Internal stakeholders - owners, employees, test animals, etc.
2. Primary - regulators, suppliers, media, competitors, etc.
3. Secondary - NGOs, media recipients, employee family, natural environment, etc.
4. Non-stakeholders: unrelated government, unrelated market peers, unrelated activist groups, etc.

What are the 4 types of stakeholders based on their potential to cooperate/form a threat?

1. Supportive - low threat potential, high likelihood of cooperation. Strategy: involve
2. Marginal - low threat or cooperation potential. Strategy: monitor
3. Non-supportive - high threat potential, low cooperation potential. Strategy: defend
4. Mixed blessing - high potential to both threaten and cooperate. Strategy: ?

What is shareholder value?

The degree of satisfaction experienced by a stakeholder with regards to a specific activity

What are the 2 main forms of stakeholder optimisation?

1. Maximisation of stakeholder value
2. Fairness in distribution

What is stakeholder assessment and its 2 main steps?

The evaluation of stakeholder and firm activity relationships.
Step 1: Stakeholder identification - asks questions on dependency, responsibility, tensions and influence on specific stakeholders
Step 2: Stakeholder prioritisation - categorisation of relative importance

What are the 3 main approaches to stakeholder prioritisation?

1. Urgency approach
2. Power approach 
3. Legitimacy approach
Combining the 3 is the best idea though

What are the 3 types of stakeholders identified in the main stakeholder framework?

1. Core - crucial for existence of firm
2. Strategic - do not affect survival, but influence success
3. Environmental - Exist in company's surroundings but don't influence survival or success

What are the 3 steps in building a stakeholder map?

1. Identify focal unit - perspective from which analysis is conducted (company policy, product or entire company, etc.)
2. List stakeholders
3. Group - based on relevant categories for focal unit

What are the 3 main takeaways about stakeholder influence in practice?

1. Customers, employees, investors and governments are recurring high priority stakeholders
2. Stakeholder group importance depends on context in terms of time and situation
3. Non-social stakeholder groups and aggressive NGOs are typically not priorities for firms

What is stakeholder engagement?

The procedure of interaction of stakeholders. Has 2 phases:
1. Stakeholder communication
2. Co-creation of joint activities

What is a materiality assessment?

Refers to common relevance of  a specific problem to the company and to stakeholders

What are the 5 levels of stakeholder engagement?

1. Information
2. Consultation
3. Deciding together
4. Acting together
5. Supporting

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