Delivering Customer value - Defining customer service objectives
4 important questions on Delivering Customer value - Defining customer service objectives
What is the whole purpose of supply chain management and logistics?
What does OTIF mean and what is its extension?
Extension: on-time, in-full and error-free
Assume sales are normally distributed. Define the possible service levels.
1 SD = 84%
2 SD = 98%
3 SD = 99.9%
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Explain the Pareto Law (the 80/20 rule)
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