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Organisational culture, structure and communication

Q: What are roles in group behaviour?

Behaviour patterns expected of someone who occupies a given position in a social unit Roles are adjusted to the group at the time Conflicting role expectations: job description – manager – colleagues

Q: What is the role of communication?

Transfer and understanding of meaning Transfer: Message was received in a form that can be interpreted by the receiver Understanding: Message is not the same as the receiver agreeing with the message --> message, noise and channel --> interpersonal and organisational

5 important questions on Organisational culture, structure and communication

What is an example of an organisational culture?

Google--> flexibility, skilled people, trust, fostering creativity, shared values, clear purpose etc.

4 cultural categories of organisations?

Power culture--> power on the centrum
Task culture--> allocating people and resources most efficiently
Role Culture--> defined roles and procedures (bureaucracy)
Personal culture--> management and power is shared, freedom is key

What are important aspects of organisational design?

Work specialisation
Departmentalisation
Span of control
Centralisation vs decentralisation
Formalisation

What are roles in group behaviour?

Behaviour patterns expected of someone who occupies a given position in a social unit

Roles are adjusted to the group at the time

Conflicting role expectations: job description – manager – colleagues

What is the role of communication?

Transfer and understanding of meaning

Transfer: Message was received in a form that can be interpreted by the receiver

Understanding: Message is not the same as the receiver agreeing with the message
--> message, noise and channel

--> interpersonal and organisational

The question on the page originate from the summary of the following study material:

Management and Innovation in the health sector

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