The professional bureaucracy
3 important questions on The professional bureaucracy
The environment of a professional bureaucracy is both complex and stable. Explain this:
- Complex enough to require the use of difficult procedures that can be learned only in extensive formal training programs.
- Stable enough to enable these skills to become well defined, in effect, standardized.
Problems of discretion. Explain the difficulty of the problem that no two professionals are equally skilled:
The client who is forced to choose among them is exposed to a kind of Russian roulette. In the case of medicine. > Can mean life or death.
Problems of discretion. Explain the difficulty of the problem of professionals that ignore the needs of the client.
Who refuses to update his skills after graduation, who care more his income than his clients.
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