Summary: Management Information Systems | 9780133050776 | laudon

Read the summary and the most important questions on management information systems | 0133050777 | laudon

• 1 information systems in global business today

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• what are the three changes in management?

  1. adoption of online collaboration software
  2. business intelligence applications (data analytics)
  3. virtual meeting 

• what are the three changes in prganizations

  1. social business (facebook/twitter)
  2. telework gains momentum in the workplace (connection between departments/work home)
  3. co-creation of business value (customer,producer,seller connected)

• what are space shifting and time shifting?

  space - wherever the work in the world is best accomplished physically
  time - not bound to a 9 to 5 mentaility but 24h

• describe the interdependence between organizations and information systems

  business strategic obectives     !                                    Hardware
  business processes                    !       software              data management
                                                      !                                    telecommunications
             (business firm)                                  (information system)

• name the levels in a firm

  1. senior management - makes lon-range strategic decisions
  
  2. middle management - carriers out those programs and plans
  - knowledge workers - engineers/ scientists / architects
  
  3. operational management - monitoring
  - production and service workers
  -data workers - secretaries

• what are complementary assets?

  assets required to create value from a primary investment
  
  ex. cars - roads, gas stations
  
  these investmnets are called organizational and management capital

• name the three complementary assets and give examples

  1. organizational assets 
  -appropriate business model
  - efficient business processes
  -supportive firm culture
  
  2. managerial assets
  - incentive for management innovation
  - teamwork and colleborative work environment
  - training programs
  
  3. social assets
  - internet and telecommunications infrastructure
  - IT education programs
  - laws and regulations 

• what are the two contemporary approaches to information systems

  technical approach
  - management science
  - computer science
  - operational research
  
  behavioral approach
  - sociology
  - economics
  - psychology

• 2 business processes and information systems

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• explain the time/space collaboration and social tool matrix

                                   same time                            different time
  
  same place              face to face interactions     continuous taskshared table/room                project management
  
  different place         remote interaction               communication+coordinationvideo conference                 email

• name jobs in the information system department

  CIO - chief information officer
  CSO - chief security officer
  CPO - chief privacy officer
  CKO - chief knowledge officer