Summary: Management Leading And Collaborating In The Competitive World | 9780071318037 | Thomas S Bateman, et al

Summary: Management Leading And Collaborating In The Competitive World | 9780071318037 | Thomas S Bateman, et al Book cover image
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Read the summary and the most important questions on Management Leading and Collaborating in the Competitive World | 9780071318037 | Thomas S. Bateman; Scott A. Snell

  • 2 Managing and performing

    This is a preview. There are 26 more flashcards available for chapter 2
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  • Which 3 things make the internet important to business?

    1. It is a marketplace.
    2. It is a means for manufacturing goods and services.
    3. It is a distribution channel.
  • What advantages does the internet have?

    1. It cuts down costs and it speeds up globalozation.
    2. It facilitates design of new products.
    3. it improves efficienty of decision making.
  • What are the 6 drivers of performance?

    1. Innovation
    2. Quality
    3. Service
    4. Speed
    5. Cost Competitiveness
    6. Sustainability
  • What does collaboration across "boundaries" need?

    in needs productive communications among different departments, divisions, or other subunits of the organization.
  • What are knowledge managers?

    they find these human assests, help people colaborate and learn,
    help people generate new ideas, and harness those ideas into succesful innovations.
  • What is Quality? what does quality stand for today?

    Quality is the excellence of your product, goods or services.
    quality reffers to: attractiveness, lack of defects, reliability and long-term dependability.

    quality today is about preventing defects and having continous improvement in how the firm opperates. 
  • What is knowledge management about?

    finding, unlocking, sharing, and althogether capitalizing on the most precious resources of the company: people's expertise, skills, wisdom, and relationships.
  • What is Innovation? and what must the firm do?

    Innovation is the introduction of new goods and services.

    The firm must:
    Adapt to changes in customer demand and new competitors.
    and be ready with new ways to communicate with customers and deliver the products to them. 
  • What is Cost Competitiveness? 

    Keeping costs low to achieve profits and be able to offer prices that are attractive to customers.
  • What are top level managers?

    they are senior executives responsible for the overall management and effectiveness of the organization.

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