Summary: Marketing And Business

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  • 1 Week 1

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  • What does a company need?

    To differentiate
  • When does a company move to the productivity frontier?

    When it improves its operational effectiveness
  • What does OE with the productivity frontier?

    It shifts it outward
  • What is a reason why OE is insufficient?

    The more benchmarking a company does the more they look a like
  • What do new entrants usually find that more established companies overlooked?

    Unique positions
  • When does variety-based positioning make economic sense?

    When a company can best produce particular products and services using distinctive sets of activities
  • When does a needs-based positioning arise?

    When there are groups of customers with different needs, and when a tailored set of activities can serve those needs best
  • What is a critical element of needs-based positioning?

    Differences in needs will not translate into meaningful positions unless the best set of activities to satisfy also differs
  • How will a valuable position attract imitation by incumbents?

    1. A competitor can reposition itself to match the superior performer
    2. Straddling, the straddler seeks to match the benefits of a successful position while maintaining its current positition
  • What are the three reasons that trade-offs arrive?

    1. Inconsistency in image or reputation 
    2. Trade-offs arise from activities themselves 
    3. From limits on internal coordination and control 

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