Summary: Marketing & Sales 2

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  • 1 Lecture 1

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  • Is B2C commercial usage or personal usage?

    Personal usage
  • What is the sales cycle?

    Converts leads into paying customers
  • What are the 7 steps of the sales cycle?

    1. Prospecting
    2. Qualifying 
    3. Needs Assessment
    4. Sales pitch, demo and proposal
    5. Handling objections
    6. Closing
    7. Follow up & repeat business
  • What are the factors you need to consider in the market opportunity analysis?

    1. Competitors
    2. Company
    3. B2B Customers
  • Why do we use external analysis?

    To detect factors that might impact your company businesses now and in the future
  • Why do we use internal analysis?

    To detect its resources/ flexibility/adaptability to deliver the offering
  • 2 Lecture 2

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  • What are the 5c's of awareness?

    1. Customer Profile 
    2. Customer Journey 
    3. Channel mix
    4. Communicated Message
    5. Content Mix
  • What is Paid search PPC?

    A prospect looks for about any B2B solution on the potential suppliers' website
  • How do you create compelling copy?

    1. Cover the main points
    2. Preemptively respond to objections
    3. Build trust with your prospect
  • 3 Chapter 9

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  • What are the 5 steps of the lead generation process?

    1. Lead capture
    2. Lead nurture
    3. Qualify-sales
    4. Sales qualification and nurture
    5. Close
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