Collecting information and forecasting demand

5 important questions on Collecting information and forecasting demand

What are the 3 elements of internal company records and explain

  1. database, data warehousing and data mining: this is where you keep all information of your customers so that you can send highly personalised mails to them with the info that regards them f.e datamining (beer and diapers next to each other)
  2. order to payment cycle:  order, processing and delivery in a timely and accurate manner
  3. sales information system: cookies, price discrimination with flights and hotels

What are the 3 steps you do for market intelligence

  1. market intelligence system
  2. collecting data from internet
  3. communicating and acting on market intelligence

What is the market intelligence system and what are the 2 rules for having it

set of procedures managers use to obtain everyday information in a high variety of ways (social media, internet, newspaper,...)

-it must be legal and ethical
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How do campanies manage to collect data from the internet

blogs, forums, chat rooms, social media...

3 types of demand measurement

- space level : Overijse, vlaanderen, belgium, europe, world
-product level: 1 product sales, product line sales, company sales, industry sales, all sales

- time level:  short run, mid run , long run

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