Creating brand equity

7 important questions on Creating brand equity

Consumer benefits of the role of a brand:

  • Identify source/ maker
  • Simplifies decision making
  • Reduces risks

Three brand equity models:

  • Bandasset valuator
  • Brandz
  • Brand resonance model

Activities in holistic marketing in which customers learn about the brand?

  • Personnel observation and use
  • Interaction with company
  • Worth of mouth
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Three characteristics that identify a brand community:

  1. Consciousness of kind or sens of felt connection to the brand
  2. Shared rituals, stories and traditions that help convey the meaning of community
  3. Shared moral responsibility or duty to both the community as a whole and individual community members.

Two ways of measuring brand equity:

  • Indirect; approach assesses potential sources of brand equity by identifying and tracking consumer brand knowledge.
  • Direct approach assesses the actual impact of brand knowledge on consumer response to different aspects of marketing.

A firm has three choices in brand strategy:

  1. It can develop new brand elements for the new product
  2. It can apply some of its existing brand elements
  3. It can use a combination of new and existing

Different roles of brands as part of a portfolio

  • Flankers; positioned with respect to competitors' brands so that more important flagship brands can retain their positioning.
  • Cash cows; keep around because they manage to maintain profitability with virtually no marketing support
  • Low-end entry level; attract customers to the brand franchise
  • High-end prestige; add prestige and credibility to the porfolio

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