Corporate social responsibility and ethics

7 important questions on Corporate social responsibility and ethics

What is corporate citizenship?

Describes the activities and processes adopted by businesses to meet their social responsibility

What are some CSR understanding that scope the concept?

- CSR as a social obligation
- CSR as stakeholder obligation
- CSR as ethics-driven
- CSR as a managerial process

What are four arguments to justify attention and resources for these initiatives?

- Moral obligations
- Sustainability
- License to operate
- Reputation
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What are risks and negative outcomes of CSR initiatives?

- Criticism: collapse, costly, window dressing
- Exaggerated and misleading claims for CSR
- Doing bad through doing good
- Countering intuition
- Do consumers really care about good causes?
- International difference
- International company barriers

What are conflicted customers?

Customers who currently buy your products and on the surface seem to be satisfied with it, but actually would switch as soon as a viable alternative appears, as they have ethical concerns about your company

What entails a defensive position to social responsiveness?

Its primary concerns with CSR will be the protection of relationships

How do companies respond to CSR imperatives?

Figure.

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