Strategy implementation and internal marketing

6 important questions on Strategy implementation and internal marketing

Strategic internal marketing is concerned with ...

The palling and operationalizing implementation in strategic marketing.

What are some practical applications of the internal marketing proces?

- Gaining the support of key decision makers
- Changing some of the attitudes and behavior of employees, and managers, who are working at the key interfaces with customers and distributors.
- Winning commitment
- changes in culture.

What are some pitfalls in strategy implementation?

  • Strategic inertia
  • Lack of stakeholder commitment
  • strategic drift
  • Strategic 'dillution' (absence of strong drive)
  • Failure to understand progress
  • Initiative fatigue
  • impatience
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What is the goal of strategic internal marketing?

Developing a marketing program aimed at the internal marketplace in the company that parallels and matches the marketing program aimed at the external market place of customers and competitors.

What are different types of internal marketing?

  1. Internal marketing and service quality
  2. Internal communication program (provide employees with information and to win their support)
  3. Internal marketing and innovation management (systematic approach managing the adoption of new technologies and ways of working)
  4. Internal market instead of external market for products and services (making them suppliers and customers as a way of improving the focus on efficiency and value)
  5. Strategic Internal marketing (approach to the structured planning of marketing strategy implementation, and analysis of underlying implementation problems in an organization. Product, price, communications, distributions)

What are components of a internal marketing strategy?

  • Internal market orientation
  • Internal market strategy
  • Internal market segmentation
  • Internal marketing programs
  • Internal marketing evaluation

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