The process of change
4 important questions on The process of change
Explain the 4 steps on how individuals change themselves
- Acknowledge + accept change —> also where the kubler-ross change curve fits
- Willingness
- Knowledge & confidence
- Stages of consistency
Explain the Kubler-Ross change curve
- Shock & denial —> Until people acknowledge the need for change
- Anger —> Realise change is needed but they are not happy about it
- Bargaining —> Negotiating an alternative route but also with themselves about what the''lll do to convince themselves to change
- Depression —> experience sadness & hopelessness
- Acceptance —> People accept change is going to happen + propose solution to go forwards. However, acceptance is passive
Explain how people change into a new role
- Have them try out their new role first
- Having previous success makes them enthusiastic
- After experiencing some success they will share + mentor others to make them also excited —> The process of natural progression
- Now that the process of natural progression is in place there is little time to benefit from it
- Management needs o share this with others soon as possible
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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Name + explain the 7 accountabilities + responsibilities of an org. During change
- Communicate proposed changes + rationale
- Setting & managing expectation
- Engage people in change
- Provide opportunities
- Provide ongoing support
- Provide positive reinforcement & governance
- Demonstrate the effectiveness of change efforts
The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
