Summary: Mcb College 1
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1 MCB college 1
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What does The Strategic Communication group studies?
●processes and consequences of strategic communication
●deliberate use of communication strategies by organizations
●everyday communication strategies that people employ to achieve their own ends. -
What are the Sociological perspectives on consumption?
1) Social relations and social cohesion
2) Social change and modernisation
3) Social inequality -
Topics from the economic perspective from households:
-Purchase environment, preferences and restrictions (income, time)
-Learning (incentives, feedback)
-Decision making, including deviations from the rational model
-Family cycle and economic life cycle -
Call the stages in rational perspectief of decision making process
1.Problem recognition
2.Information search
3.Evaluation of alternatives
4.Product choice
5.Outcomes -
Name the familly life cycle
-Living with parents
-Leaving home
●to live alone
●to live together with partner
-Living together
-(Re-)Marry
-Getting children
-Divorce
-Empty nest, alone or together
-Old people’s home, group of old people living together -
What is assortment organization?
How an organisation can change behaviour, but not necessarily decisions and motivations -
What is the role theory approach of consumers?
Consumers....
-are actors on the market (with script etc)
-are engaged in a continuous process of consuming (purchase and exchange are only a very small part)
-are playing different roles (like purchaser, user, influencer) -
By a symbolic interactionism approach you have different engaging in consumption:
-Consumers give meaning to their life
-Consumers create and express their identity -Consumers classify and judge other consumers
they do that
-by the products they buy, and where they buy them
-by the products they use, and how they use them
-even by the products they don’t use -
Name different segmentation's groups of consumers:
●Demographics such as gender
●Geographic (black liquorice)
●Psychographic
-behavioural -
What does advertising influences?
-popular music
-stereotyping, the way we view people, ourselves
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