Summary: Methodology For Ie Research
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1 Lecture: 1
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1.1 Two cycles
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The empirical (regulative) cycle consists of?
- Observation
- Induction (developing theory)
- Deduction (generating hypotheses)
- Testing (of hypotheses)
- Evaluation
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1.4 The empirical cycle
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2. Induction (developing theory):
Possible explanations of the problem identified in the literature. -
3. Deduction (generating hypotheses)
Formulate generic hypotheses. -
1.8 Step 1: problem definition
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The problem definition step of the problem solving cycle Consists of:
• Collect insights both internally and externally
• Synthesize all information
• Selection of business problem and demarcate
• Decide on research framework: theory and deliverables •
Plan: When to do what and why, using which resources
• Write project proposal -
1.8.1 Business problem
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A problem statement refers to:
the gap between current and desired business performance -
1.8.1.1 Characteristics of business problems
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A business problem is:
- part of a problem mess
- Embedded in a social system --> Several stakeholders with different, potentially contradictory, perspectives and interests
- Open ended: Multiple solutions are possible
- Often solved within constrains of time and effort
- part of a problem mess
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1.8.2 Problem statement
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A problem statement describes:
a business problem. -
The generic form of a problem statement:
Y of X is Z
Y = performance indicator, such as cost, quality, throughput time (determined by company)
X = business process
Z = unwanted value of outcome -
A problem statement is not:
• It is NOT a question (“What is the cause of long run time?”)
• It is NOT an assignment (“Shorten the runtime.”)
• It is NOT a cause-effect relationship (“Cause of long run time is limited capacity of ….”) -
Within Industrial Engineering, a problem statement addresses:
Processes, including input & output (eg, sales process)
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