Organizational environments and cultures - Organizational cultures: Creation success, and Change

4 important questions on Organizational environments and cultures - Organizational cultures: Creation success, and Change

What is the internal environment?

Consists of trends and events within an organization that affect: Management, employees, organizational culture.

What sources are there for organizational cultures?

1. Company founders: Create orgs in their own images and imprint them with their beliefs, attitudes, and values.
2. Organizational stories: Help make sense of organizational events; emphasize consistent assumptions, decisions, and actions

What is proactive customer monitoring?

Identifying and addressing customer needs, trends, and issues before they occur.
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What are visible artifacts?

Visible signs of a company's organizational culture, such as the office design and layout, dress code, and company benefits and perks.

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