Be a mirror - Calm the schizophrenic
6 important questions on Be a mirror - Calm the schizophrenic
Why do they need a whole team to hear someone out?
What is the result of approaching a negotiation so preoccupied by arguments that support your own position?
We are easily overwhelmed.
How much pieces of information does George A. Miller say we can process?
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Some people see negotiation as a battle of arguments. Why does Chriss mention this as a state of schizophrenia?
Give answer in two steps.
What does Chris make his sole focus? And how does he call it?
2) true active listening
What are the two goals in the beginning of the negotiation?
2) Get them to feel safe enough to talk and talk and talk
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