Be a mirror - The voice
10 important questions on Be a mirror - The voice
People focus on what to do or what to say.
But what is the most effective mode of influence and why should you use it?
What three voices are available in negotiation?
- The late-nigth FM DJ voice
- Positive/playful voice
- Direct/assertive voice
Why shouldn't you use the assertive voice?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
What attitude goes with the positive/playful voice?
What is key with the positive/playful voice?
What happens when people are in a positive frame of mind?
Name a situation to use the Late-night FM DJ voice in contract negotiation?
How do you bring a straightforward declaration?
Your can be very direct and to the point, as long you create safety by tone of voice.
What should your tone of voice have as a message?
What do you convey with talking slowly in the Late-night DJ FM voice?
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- Get the grades you hope for
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