Operations and value chain management - MOCK

3 important questions on Operations and value chain management - MOCK

Define ethics and explain how ethical behavior relates to behavior governed 

by law and free choice.

Ethics is the code of morals an principles that influence your thought, behavior and actions as a person or group in according to whats right and wrong. 

Behavior governed by law is not always the same as your own morals. It is hard to draw the line to what is legally accepted and what is accepted by your own morals. 

. Describe the three types of control. Give an example of each.

Feed forward control-> anticipated problems ->  inspecting raw materials -> focused on the inputs

Concurrent control -> solve problems as they happen -> total quality management -> focused on ongoing processes 

feedback control -> solve problems after they occurred -> final quality inspection -> focused on output

Compare Chinese and Western organization culture. Mention 4 differences 

and shortly explain..

- Ambiguity -> Chinese have women logic, yes can mean no and no can mean yes, in western yes is definitely yes
- Chinese can be vague have very long and many meetings, westerners direct
-Chinese are financially secretive, whereas westerns are for transparency
-Chinese organizations are family orientated looking at the long term, westerners short term thinking about shareholders value 

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